DeviceManagement-Enterprise-Diagnostics-Provider Error, loose focus off programs

Question

_{Thursday, August 24, 2017 6:07 AM}

I had this weird problem for a very long time when (seemingly at random) all applications other than the one that I am interacting with become unusable with a mouse. If I tab into them, I can still use keyboard shortcuts, but when I click on them, they loose focus. I have figured out that restarting explorer.exe (again, by using keyboard shortcuts) can sometimes be a temporary solution, but it has been happening more frequently lately. I have looked at the error logs and this error seems to be associated with my issue:

Log Name:      Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin
Source:        Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider
Date:          **Every time my programs loose focus**
Event ID:      454
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      **My computer**
Description:
MDM ConfigurationManager: Command failure status. Configuration Source ID: ({FDCAE4AA-458F-4642-AC99-4AD93A6A159E}), Enrollment Name: (FamilySafety), Provider Name: (AppLocker), Command Type: (Clear: first phase of Delete), CSP URI: (./Vendor/MSFT/AppLocker/FamilySafety/FamilySafetyGroup), Result: (Unknown Win32 Error code: 0x86000002).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider" Guid="{3DA494E4-0FE2-415C-B895-FB5265C5C83B}" />
    <EventID>454</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2017-08-24T05:52:23.180014500Z" />
    <EventRecordID>5397</EventRecordID>
    <Correlation />
    <Execution ProcessID="28416" ThreadID="21440" />
    <Channel>Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin</Channel>
    <Computer>**My computer**</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Message1">{FDCAE4AA-458F-4642-AC99-4AD93A6A159E}</Data>
    <Data Name="Message2">FamilySafety</Data>
    <Data Name="Message3">AppLocker</Data>
    <Data Name="InternalCmdType">4</Data>
    <Data Name="Message5">./Vendor/MSFT/AppLocker/FamilySafety/FamilySafetyGroup</Data>
    <Data Name="HexInt1">0x86000002</Data>
  </EventData>
</Event>

All replies (1)

_{Friday, August 25, 2017 10:15 AM}

Hi,

We could use the following measure to narrow down your issue.

1. Uninstall the latest mouse driver and download the latest Windows 10 compatibility one from manufacturer website.

2.Boot into SafeMode to check the issue.

3. Perform a Clean Boot  to check the issue again.

For Event Viewer log, I recommend to export them and upload to OneDrive, then paste the link here.

Best regards,

Joy.

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].