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A setup package is either missing or damaged while trying to install visual studio community 2015

Question

Friday, September 16, 2016 12:24 AM

am having a problem why to install vs community 2015 which is asking me to provide a locaiton to search for this package C:\Users\AppData\Local\Temp\95C931AC-0B98-4FCA-A172-5349A592A09C}\packages\64bitPrereq\x64\VS_Prerequisites_x64_LP_enu.msi

All replies (1)

Friday, September 16, 2016 6:56 AM âś…Answered

Hi oyebola,

Welcome to the MSDN forum.

According to the error message, it looks like the VS installer is corrupted or it cannot download the requirement contents from the internet. To find the detail error information, I need your help to the installation log. Please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip under %temp% folder. Please upload the file to https://onedrive.live.com/ and share the link here.

How did you install the VS community 2015? If you used the web installer, please make sure your internet is ok, then please have a try with a healthy ISO file to repair.

If you used the ISO file, please check the integrity of it. Please use the FCIV.exe tool: http://blogs.msdn.com/b/heaths/archive/2011/03/25/verify-the-iso-checksum-for-visual-studio-2010-service-pack-1-before-installing.aspx  to check the SHA1 value of the ISO, the expected value comes from here: https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx, any discrepancy means the ISO is corrupted.

Meanwhile, before installation, please confirm the Windows update is up-to-date, temporary disable any anti-virus and anti-malware software, clean up the %temp%, then re-run the installer as administrator. If you are using the Windows Defender, you can have a try with turn it off from Local Group Policy.

1. open gpedit.msc

2. navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Defender

3. Turn off Windows Defender = Enabled

Best regards,

Sara

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