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Wake on lan after power of not working (intel I218-V)

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Tuesday, September 6, 2016 2:32 PM

Dear all

I'm trying to get wake on lan working on my new computer after a shutdown from windows. I'm using the following hardware/software:

Asrock X99 Extreme 4 with onboard Intel I218-V --> connected trough wired lan

Windows 10 EDU 64 bit

The wake on lan works when I put the system in hibernation or sleep. However on shutdown it doesn't work. On shutdown the lights on the ethernet connector of the motherboard are off. If I boot the system to the BIOS and shut down from there the lights are still on and the wake on lan works. So it seems like windows 10 is disabling the network card on shutdown. 

I tried changing the following settings:

- in BIOS: turned on wake-on-Lan. and turned off Deep Sleep

- in windows in the divice manager at the power management tab of the I218-V I made sure to select: "wake on magic packet", "wake on pattern match", "wake on magic Packet from power off State".

- Disabled "fast start-up" from windows 10 as I found some people had problems with that combination.

Does anyone have any suggestions on how to make sure windows 10 does not disable the network card on shutdown so that wake on lan still works?

All replies (8)

Wednesday, September 7, 2016 9:15 AM âś…Answered

I indeed also posted on another forum where others are reporting the same problem

A small link to tenforums

If anyone over here has some suggestions they are more than welkom. I will report back if I get an answer on another location which leads to a solution. 

EDIT: a reply by batlhiz on that forum solved by problem. Turned out to be another BIOS setting which I missed which turned off the network card. Quoting batlhilz from the tenformums: "in bios -> "PCI devices power on" -> is it "enabled" ? if not, enable it"

Tuesday, September 6, 2016 3:15 PM

Wake cannot work if you have completely shut down your computer. It's like saying "if we have a power outage, send a signal to the power company that has no power now (and hence cannot listen), to wake up.

Catch 22 if you like ...

Best regards, George

Tuesday, September 6, 2016 4:11 PM | 1 vote

Wake cannot work if you have completely shut down your computer. It's like saying "if we have a power outage, send a signal to the power company that has no power now (and hence cannot listen), to wake up.

Catch 22 if you like ...

Best regards, George

Dear George

Thank you for your reply. 

Then why is there an option named "wake on magic Packet from power off State" at the power management tab in the device manager?

Tuesday, September 6, 2016 4:19 PM | 1 vote

- in windows in the device manager at the power management tab of the I218-V I made sure to select: "wake on magic packet", "wake on pattern match", "wake on magic Packet from power off State".

In the Advanced tab of the I218-V, is PME enabled (assuming you have that setting - see below example)?

Also, see THIS INTEL PAGE for more info that may help.  There is no reason this shouldn't work, even from complete shutdown.

Wednesday, September 7, 2016 6:25 AM

- in windows in the device manager at the power management tab of the I218-V I made sure to select: "wake on magic packet", "wake on pattern match", "wake on magic Packet from power off State".

In the Advanced tab of the I218-V, is PME enabled (assuming you have that setting - see below example)?

Also, see THIS INTEL PAGE for more info that may help.  There is no reason this shouldn't work, even from complete shutdown.

Dear john.b_ 

Thank you for your reply. I did not know wake on lan was also named PME. (so I learned something).

However I looked trough the advanced tab and cannot find any wake-on-lan (which I previously already checked) or enable PME setting there. The advance tab also looks slightly different. See screenshot below for advance tab and for completion of this post the power management tab. 

I also tried installing the latest drivers from the intel website. That did not change anything. 

Any further suggestions on what might be the problem?

Wednesday, September 7, 2016 8:34 AM

However I looked trough the advanced tab and cannot find any wake-on-lan (which I previously already checked) or enable PME setting there. The advance tab also looks slightly different. See screenshot below for advance tab and for completion of this post the power management tab. 

The adapter example I included in my post was not for the same adapter as yours which is why it looks different.  I was only asking about PME since it was included in the link to Intel's documentation that I provided.  Now that we know your Advanced tab doesn't include it, you can look elsewhere for a solution.  I see you have also posted this issue on another forum where there are others with the same configuration and issue.  Hopefully, your combined efforts there will yield a quick resolution.  Best of luck!

Wednesday, September 7, 2016 1:30 PM

If anyone over here has some suggestions they are more than welkom. I will report back if I get an answer on another location which leads to a solution. 

EDIT: a reply by batlhiz on that forum solved by problem. Turned out to be another BIOS setting which I missed which turned off the network card. Quoting batlhilz from the tenformums: "in bios -> "PCI devices power on" -> is it "enabled" ? if not, enable it"

Thanks for posting back with the update!  I'm glad your problem has been resolved

Thursday, September 27, 2018 7:03 PM | 1 vote

Hey i just fixed this. There are several causes but in my case, it was  the setting "turn on fast startup (recommended) in the power plan settings.

all of the other things like green internet off and PME on need to be set as well obviously, but the fast startup setting was new to me! only seems to affect i218-v, specifically my intel nuc NUC7i3BNK

This page, solution 1, describes how to fix it. https://windowsreport.com/windows-8-wake-on-lan-problem/

i will also add that i solved this domain wide by setting the following registry key to 0 in gpo

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power\HiberbootEnabled