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Question
Tuesday, May 7, 2019 2:41 PM
I have a user that sometimes leaves her work open overnight and just locks her computer. When she comes in the next morning and will have the following error:
"An error occurred while reconnecting to H:\server\share Microsoft Windows Network: The local device name is already in use. This connection has not been resotored"
I have did a ton of research online and have tried several different things and nothing seems to resolve the issue. The user is working on a new Windows 10 64 bit operating system. I have some other clients that just recently reported the same issue on Windows 10. Is this a known issue? Does anyone know how to resolve this?
All replies (13)
Tuesday, May 7, 2019 2:55 PM
How is this mapped drive connected? Is it mapped by a group policy, a mapped drive configured from the local PC, or from a logon script?
Here are some articles which may shed some light on the issue you are having. Maybe you have already seen these since you said you have done some research.
https://www.mcbsys.com/blog/2016/08/windows-10-repeatedly-disconnects-network-drives/
If these do not help, let us know by which method you map the drives. It might help figure out what is going on? Are there any events in your event logs which might be related to the issues?
Please remember to select Mark as Answer if someone provides the answer or mark as helpful if the response helps to lead you in the right direction.
Tuesday, May 7, 2019 3:38 PM
Larry,
I appreciate the reply. The drives are mapped via GPO, however, due to other issues the user was having recently i removed her from the OU and blocked all inheritance of group policies then I manually mapped the drive for her. I briefly reviewed the event logs but couldn't find anything definitive. I will review them again and reply if I find anything.
Wednesday, May 8, 2019 8:52 AM
Hello ducati803,
How about mapping this network drive with the Z drive letter?
Best Regards,
Leon
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Thursday, May 9, 2019 1:59 PM
Larry,
I looked at the updates and this security update wasn't installed on the users computer.
Thursday, May 9, 2019 2:00 PM
I tried mapping it with the letter Z still same issue. Any other suggestions?
Friday, May 10, 2019 9:39 AM
Hello ducati803,
Have you tried this: Fix -The Local Device Name is already in Use?
Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best Regards,
Leon
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Tuesday, May 14, 2019 7:34 AM
Hi,
Just checking the current situation of your problem.
Please let us know if you would like further help.
Best regards,
Leon
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Friday, May 17, 2019 7:28 AM
Hi,
Was your issue resolved?
If you resolved it using our solution, please "mark it as answer" to help other community members find the helpful reply quickly.
If you resolve it using your own solution, please share your experience and solution here. It will be very beneficial for other community members who have similar questions.
If no, please reply and tell us the current situation in order to provide further help.
Best Regards,
Leon
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Wednesday, May 22, 2019 2:51 PM
Issue has not been resolved
Wednesday, May 22, 2019 2:51 PM
Yes i do need further help as everything i have tried doesn't resolve the issue.
Wednesday, May 22, 2019 3:02 PM
@HK.Leon if that registry key is unavailable do i need to create it? I didn't see the key to make the edit
Wednesday, May 29, 2019 7:28 AM
Hi,
Please install the latest available updates on these machines.
I saw an article that reported a similar error. If the update is still not working, I suggest you refer to the method in this article.
Mapped network drive may fail to reconnect in Windows 10, version 1809
Best Regards,
Leon
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Thursday, December 26, 2019 2:11 AM
Hi,
Please install the latest available updates on these machines.
I saw an article that reported a similar error. If the update is still not working, I suggest you refer to the method in this article.
Mapped network drive may fail to reconnect in Windows 10, version 1809
Best Regards,
Leon
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact [email protected].
It's not like the network drive not being restored, it's connecting just fine and doesn't get "red x" icon, it's any previously opened window to a folder on a network drive is getting this popup message. And to add insult to injury, if such popup left opened (because it's often happens on the background), the next time computer wakes up from sleep, it shows another popup for the same window (already 2 modular popups), next time it wakes up, it shows one more and so on. Than, if "Restore previous folder windows at logon" is enabled, after reboot it will open a new explorer window for EACH of these popups, so if you originally had one window opened, after 10 wake ups and a reboot you'll endup with 10 windows of the same folder.