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Error message on start up

Question

Sunday, February 18, 2018 5:00 AM

My laptop displays the message " C:\WINDOWS\system32\tmumh\20019\2.6.0.2023\tmmon64.dll is not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f. "

How do I fix this?

Thanks

All replies (2)

Monday, February 19, 2018 5:02 AM

Hi, 

tmmon64.dll is part of Trend Micro and developed by Trend Micro Inc. Please uninstall Trend Micro related software to fix this issue. 

Tool from Trend Micro:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/1115650.aspx?referral=1104855

Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

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Monday, February 19, 2018 7:20 AM

It seems that you are not the only one experiencing the same.

While removing Trend Micro software should fix it, you may want to consider installing the latest and compatible version of the product or reaching out to their support.

This posting is provided AS IS with no warranties or guarantees , and confers no rights.

Ahmed MALEK

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