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Question
Wednesday, April 17, 2013 5:44 PM
I created a couple applications recently for new versions of Flash Player and Shockwave Player, as I've done many times before. However, I found that when I deployed them to any collections, I was getting 100% failure. In the Deployment Status screen, most clients were saying "CI Version Info timed out," and some others said "CI documents download timed out." The deployments weren't showing up in Software Center for any of them. I did finally get one of them to work by doing various things with the application (updating content, adding comments to the deployment type, etc.). However, after getting to 100% success, I'm back to 0%, and the deployment status tab is again showing all of the clients as having "CI documents download timed out" errors.
I initially thought this was only affecting these two new applications, but upon further review, it's starting to affect older software deployments too! I checked one that I deployed to all of our systems about a month ago that was previously at over 90% compliance, and now it's down to 22.6%. Again, most errors are "CI documents download timed out" and "CI Version Info timed out."
There are errors in clients' CIDownloader logs like:
CCIDownloader::ParseDtsMessage - Dts failed with error code: 0x80070002. CI Downloader will retry.
CIDownloaderJob({ACFE6710-86F3-4589-B248-A058E13CCF24}): Received Dts failure message during CI download.
My environment is SCCM 2012 SP1 CU1. I applied the CU1 update to the site and the clients about a week ago, and that's the only major change I can think of that may be relevant.
Any help would be much appreciated.
Thanks,
Spence
All replies (7)
Thursday, April 18, 2013 2:29 PM
Here's some more log info that may be helpful.
CIDownloader.log
CCIDownloadItem::AddToManifest - Starting download of CI content document with DocumentName urn:policy-platform:policy.microsoft.com:smlif:ms.dcm.ScopeId_9D544874-D05E-49AE-A4C6-47A28D667496.GlobalSettings_55adc8ee-0b7e-4281-8ba9-2a44790fea0d:2:VL, DocumentVersion 2 (VL) CIDownloader 4/18/2013 10:13:15 AM 1040 (0x0410)
CCIDownloadItem::AddToManifest - Starting download of CI content document with DocumentName urn:policy-platform:policy.microsoft.com:smlif:ms.dcm.ScopeId_9D544874-D05E-49AE-A4C6-47A28D667496.GlobalSettings_d8c4487a-049a-4486-b001-84f768251a1f:1:VL, DocumentVersion 1 (VL) CIDownloader 4/18/2013 10:13:15 AM 1040 (0x0410)
CCIDownloadItem::AddToManifest - Starting download of CI content document with DocumentName urn:policy-platform:policy.microsoft.com:smlif:ms.dcm.ScopeId_9D544874-D05E-49AE-A4C6-47A28D667496.RequiredApplication_31b2b65a-4d73-4221-8407-e90bb428110d:5, DocumentVersion 5 (VS) CIDownloader 4/18/2013 10:13:15 AM 1040 (0x0410)
CCIDownloader::ParseDtsMessage - Dts failed with error code: 0x80070002. CI Downloader will retry. CIDownloader 4/18/2013 10:13:16 AM 5092 (0x13E4)
CIDownloaderJob({F63CD36B-3DC4-4D4E-9923-517CB7758FBF}): Received Dts failure message during CI download. CIDownloader 4/18/2013 10:13:16 AM 5092 (0x13E4)
CIDownloaderJob({F63CD36B-3DC4-4D4E-9923-517CB7758FBF}): CCIDownloaderJob::QueueRetry - Consumed 54790 seconds of 172800 second download window. CIDownloader 4/18/2013 10:13:16 AM 5092 (0x13E4)
CIDownloaderJob({F63CD36B-3DC4-4D4E-9923-517CB7758FBF}): CCIDownloaderJob::QueueRetry - Retrying package download in 2880 seconds... CIDownloader 4/18/2013 10:13:16 AM 5092 (0x13E4)
DataTransferService.log
DTSJob {26DF2DE5-9047-4756-81F1-74F0E0ACE516} created to download from 'http://sccmserver.domain.com:80/SMS_MP' to 'C:\Windows\CCM\CIDownloader\Staging'. DataTransferService 4/18/2013 10:13:15 AM 1040 (0x0410)
DTSJob {26DF2DE5-9047-4756-81F1-74F0E0ACE516} in state 'PendingDownload'. DataTransferService 4/18/2013 10:13:15 AM 728 (0x02D8)
DTSFlag is 0x00009c8a DataTransferService 4/18/2013 10:13:15 AM 728 (0x02D8)
Exclude file list: DataTransferService 4/18/2013 10:13:15 AM 728 (0x02D8)
Using branch cache option DataTransferService 4/18/2013 10:13:15 AM 728 (0x02D8)
DTSJob {26DF2DE5-9047-4756-81F1-74F0E0ACE516} in state 'DownloadingData'. DataTransferService 4/18/2013 10:13:15 AM 728 (0x02D8)
CDTSJob::JobError: DTS Job ID='{26DF2DE5-9047-4756-81F1-74F0E0ACE516}' BITS Job ID='{5233ED25-2535-4EAA-BA1B-399B1AAE1615}' ErrorCode=0x80190194 DataTransferService 4/18/2013 10:13:16 AM 4836 (0x12E4)
CDTSJob::JobError: DTS Job ID='{26DF2DE5-9047-4756-81F1-74F0E0ACE516}' URL='http://sccmserver.domain.com:80/SMS_MP' ProtType=1 DataTransferService 4/18/2013 10:13:16 AM 4836 (0x12E4)
DTS job {26DF2DE5-9047-4756-81F1-74F0E0ACE516} BITS job {5233ED25-2535-4EAA-BA1B-399B1AAE1615} failed to download source file http://sccmserver.domain.com:80/SMS_MP/.sms_dcm?Id&DocumentId=urn:policy-platform:policy.microsoft.com:smlif:ms.dcm.ScopeId_9D544874-D05E-49AE-A4C6-47A28D667496.DeploymentType_7a5f0426-5534-4a10-a4c4-6247fa69c479:1:VL&Hash=23E52008706922E663827D73CCA0120BC74409ED2747BCB40BCCCBAE54098254&Compression=zlib to destination C:\Windows\CCM\CIDownloader\Staging\{0268443F-3815-43EB-8768-C681290916B0}_Model_VL.zip with error 0x80190194 DataTransferService 4/18/2013 10:13:16 AM 4836 (0x12E4)
DTSJob {26DF2DE5-9047-4756-81F1-74F0E0ACE516} in state 'Error'. DataTransferService 4/18/2013 10:13:16 AM 4836 (0x12E4)
DTSJob {26DF2DE5-9047-4756-81F1-74F0E0ACE516} in state 'NotifiedComplete'. DataTransferService 4/18/2013 10:13:16 AM 728 (0x02D8)
DTS job {26DF2DE5-9047-4756-81F1-74F0E0ACE516} has completed:
Status : ERROR (0x80070002),
Start time : 04/18/2013 10:13:15,
Completion time : 04/18/2013 10:13:16,
Elapsed time : 1 seconds DataTransferService 4/18/2013 10:13:16 AM 728 (0x02D8)
Thursday, April 18, 2013 2:41 PM
Hi Spence,
Take a look at this thread, perhaps it will be helpful:
Thursday, April 18, 2013 2:50 PM
Thank you for the suggestion, Mike. Unfortunately, I have already tried copying the application. It produced the same results. Also, this problem is affecting both new application deployments and old ones that were formerly working.
I did try rolling a client back to non-CU1 to see if that would change anything, but it had the same behavior.
Monday, April 22, 2013 7:47 PM | 1 vote
Another update: I discovered today that this problem is only occurring on applications with a supersedence relationship. Removing supersedence causes the applications to deploy normally. This definitely was not occurring before I applied CU1. I hate to blame that update without cause, but the timing is right and I don't have another theory. I'm working on duplicating the problem in a test lab. Anyone else seen this occur after applying CU1?
Friday, June 28, 2013 10:05 PM
We to are having this exact same problem and we very recently upgraded our platform to SP1 / CU1. As well - removing and replacing Supercedence suddenly allows pending deployments to move past the "CI documents download timed out" or the "CI version info timed out" evaluation errors.
Thursday, February 12, 2015 1:32 PM
Was this ever fixed for anyone? I'm having it too and it's causing some real problems. The application it's referring to is on version 20.
CIAgent.log:
VersionInfo ModelName=ScopeId_024731D7-CA1B-42C9-BE00-9B4F5A5FAA83/RequiredApplication_bf6434bf-1993-405a-b316-eb99b89ae08c, Version=17, IsVersionSpecific=TRUE timed out
Thursday, February 12, 2015 10:04 PM
Was this ever fixed for anyone? I'm having it too and it's causing some real problems. The application it's referring to is on version 20.
CIAgent.log:
VersionInfo ModelName=ScopeId_024731D7-CA1B-42C9-BE00-9B4F5A5FAA83/RequiredApplication_bf6434bf-1993-405a-b316-eb99b89ae08c, Version=17, IsVersionSpecific=TRUE timed out
Has anyone seen a fix for this ???