Failed to run the action: Install Software Updates. CI Version Info timed out?

Question

_{Friday, May 1, 2015 4:42 PM}

Hi,

I have a task sequence that runs on servers to automatically install the advertised updates in software center. I have one server that is not installing these updates and from the smsts log I see an error about "CI Version times out" Does anyone know what this means? TIA

<![LOG[One or more updates failed to install, hr=0x87d00314]LOG]!><time="06:37:50.387-120" date="04-25-2015" component="InstallSWUpdate" context="" type="3" thread="31312" file="main.cpp:202">
 <![LOG[Process completed with exit code 2278556436]LOG]!><time="06:37:50.387-120" date="04-25-2015" component="TSManager" context="" type="1" thread="26924" file="commandline.cpp:1123">
 <![LOG[!!]LOG]!><time="06:37:50.387-120" date="04-25-2015" component="TSManager" context="" type="1" thread="26924" file="instruction.cxx:804">
 <![LOG[Failed to run the action: Install Software Updates.
 CI Version Info timed out. (Error: 87D00314; Source: CCM)]LOG]!><time="06:37:50.434-120" date="04-25-2015" component="TSManager" context="" type="3" thread="26924" file="instruction.cxx:895">
 <![LOG[Set authenticator in transport]LOG]!><time="06:37:50.434-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="libsmsmessaging.cpp:7734">
 <![LOG[Set a global environment variable _SMSTSLastActionRetCode=-2016410860]LOG]!><time="06:37:50.636-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="executionenv.cxx:668">
 <![LOG[Set a global environment variable _SMSTSLastActionSucceeded=false]LOG]!><time="06:37:50.636-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="executionenv.cxx:668">
 <![LOG[Clear local default environment]LOG]!><time="06:37:50.636-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="executionenv.cxx:807">
 <![LOG[The execution engine ignored the failure of the action (Install Software Updates) and continues execution]LOG]!><time="06:37:50.652-120" date="04-25-2015" component="TSManager" context="" type="2" thread="26924" file="instruction.cxx:962">
 <![LOG[Set authenticator in transport]LOG]!><time="06:37:50.652-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="libsmsmessaging.cpp:7734">

All replies (1)

_{Friday, May 1, 2015 7:20 PM ✅Answered}

Please have a look at this similar post: https://social.technet.microsoft.com/Forums/en-US/7ebe1966-1417-4e5e-ba29-1aac6b5b0de1/sccm-2012-deployment-of-updates-failes-with-ci-version-info-timed-out?forum=configmanagersecurity

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