Bullets - deleting / removing formatting problems

Question

_{Friday, April 7, 2017 8:50 AM}

Hi there, 

Experiencing some issues when removing formatting on bullets, i.e. to remove them completely, but they still remain.  I try the following things: 

i. Remove formatting 

ii. Remove formatting, apply my own bulleting, then remove formatting again (works on most occasions to delete the original) 

iii. Selecting "None" from the bullet library (as above, works on most occasions, but not all). 

Is there a way when there is this anomaly of not being able to rid these bullets using "normal" methods to get rid of them. 

Further to the above, I sometimes cannot get rid of these little square bullets (see below pic) - have no idea what they are or how to remove them and none of the above measures above in i, ii, or iii will remove them! 

Thanks for any help in advance. 

FP 

Pic: 

All replies (8)

_{Monday, April 10, 2017 9:42 AM}

Hi,

How the original bullets are inserted? Are they custom bullets?

Where did you get the documents? Downloaded from share or created yourself?

In theory, bullets should be removed correctly using the methods you mentioned. Could you share a problematic document to us so that we can try to figure out what is wrong? You can share it to us via GBSD TN Office Information Collection [email protected]. (Please include the thread URL in the email message for easy follow-up)

Thanks,

Steve Fan

Please remember to mark the replies as answers if they helped.

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_{Monday, April 10, 2017 10:27 AM}

Hi Steve, 

Thanks for your response.  I will send a sample doc over to you at the email address you have kindly provided. 

Many thanks indeed. 

FP 

_{Tuesday, April 11, 2017 2:33 AM}

Hi FP,

Thank you for the response. We have received the email message.

*>>Just to confirm, these docs with the bullet probs are being sent in from numerous different sources.  * 

In which format are these documents created? Have you tried saving the documents to another format, such as .doc and then see the result?

If we go to File > Info, can you see a Convert button there? If so, click the button to convert and then see if this issue continues.

Regards,

Steve Fan

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If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, April 11, 2017 10:28 AM}

I will give this a try and send an update if it works.  

Thanks, 

FP 

_{Monday, April 17, 2017 8:15 AM}

Hi FP,

How is everything going? Does the method work?

Regards,

Steve Fan

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If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, April 18, 2017 8:29 AM}

Hi Steve, 

Not working - however, I've realised the problem is occuring when PDFs are converted into Word.  Subsequent to this process, the bullets won't respond to any of the options provided so far and the little square boxes require manual deletion - frustrating!  

Maybe there is another way? 

FP 

_{Tuesday, April 25, 2017 9:52 AM}

Thank you for the update. Is it possible to share a sample file so that we can further look into it?

Thank you for your understanding.

Regards,

Steve Fan

Please remember to mark the replies as answers if they helped.

If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Wednesday, May 10, 2017 10:47 AM}

Hi Steve, 

Apologies for the delay in responding. 

I think the problem definitely lies with converting files from PDF into Word.  Once the files are converted, PDF makes the square bullets but then these are not apparently compatible with any of the Word functions that you can apply to normal Word bullets in an effort to delete them (I have tried EVERYTHING!) - therefore, I then have to manually delete each one! 

Are you aware of any other way I can delete these (PDF-style) bullets after the conversion?  I may have to be stuck with just manually deleting them ;( !!  

Thanks for your advice. 

FP