KMS - not activating the office 2013 automatically

Question

_{Thursday, January 7, 2016 11:47 AM}

Hi

We have KMS server where managing the Windows and Office 2013

I noticed , the Office 2013 is not automating the activation but for Windows is working fine

cscript OSPP.VBS /dstatus

C:\Program Files\Microsoft Office\Office15>cscript OSPP.VBS /dstatus
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

Processing

SKU ID: b322da9c-a2e2-4058-9e4e-f59a6970bd69
LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
LICENSE STATUS:  OOT_GRACE
ERROR CODE: 0x4004F00D
ERROR DESCRIPTION: The Software Licensing Service reported that the application
is running within the valid out of tolerance grace period.
REMAINING GRACE: 27 days  (38943 minute(s) before expiring)
Last 5 characters of installed product key: GVGXT
        KMS machine name from DNS: xxxx6032.xxxxmis.local:1688
        Activation Interval: 120 minutes
        Renewal Interval: 10080 minutes
        KMS host caching: Enabled

Exiting

The machine is open for 3 days , but still not acitvate automatically even I reboot multiple time

But when I run manually the cscript OSPP.VBS /act  command in the machine .The office 2013 will be activated through KMS

I can't understand why is not activating automatically

Please advise

Robert

All replies (3)

_{Wednesday, January 13, 2016 2:16 AM ✅Answered}

Yes, rearm the Office installation first before you capture the image.

1. Open a command prompt with administrative permissions.
2. Go to %installdir%\Program Files%\Microsoft Office\Office15.
3. At the command prompt, type "ospprearm.exe". If the rearm succeeds, the following message displays: “Microsoft Office rearm successful.”

Refer to this article for the detailed steps (it's for Office 2010, but the steps should hold good for Office 2013):

https://technet.microsoft.com/en-us/library/cc178964.aspx

Regards,

Ethan Hua

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

_{Monday, January 11, 2016 6:16 AM}

Hi Robert,

I would like to confirm that how you deployed Office 2013 in your environment? With a custom image?

If this is the case, have you rearmed the Office installation before you capture the image?

The sysprep tool does not have the capability to automatically rearm Office. If you don’t rearm Office, all deployments of that image will have the same Office CMID. Then, Office will never activate beyond the first machine where that image is deployed.

More reference about how to rearm Office:

https://technet.microsoft.com/en-us/library/dn385362.aspx

Please feel free to post back if this is not your case, then we will take a further look.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

_{Tuesday, January 12, 2016 11:13 AM}

Yes, we're deploying the Office through custom images , But the key I used in the images is KMS 

What is the step I need to do , can you please confirm the below step 

Step 1. Before start the image execute the "ospprearm.exe" 

Step 2:  Run the capture image  of sccm 

Robert