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Question
Monday, September 30, 2019 7:32 PM
This is an issue with my office laptop and I use Windows 7 Professional version 1903 OS build 18362.239. Mapped Drive icons are missing in "This PC" window. However, mapped drive folders works from a shortcut saved in Desktop or taskbar! When I try to remap the drives, I can view the alphabets assigned to respective mapped drives! After remapping, it opens up the mapped folder but the icon is unavailable in "This PC" window. This happened soon after a reboot followed by Windows update. I work in IT and I've tried killing explorer and restarting explorer.exe service as suggested in some forums. Also, tried a solution from a forum that suggested me to use regedit to add some values. But the icons for mapped drives are not coming up in "This PC" window and in the left side panel where it lists the available drives. The same network folder icons are visible for every other PC in the office. Please help!
All replies (4)
Tuesday, October 1, 2019 12:25 AM
In Start Search type Gpedit.msc and hit the Enter Key.
Locate the following:
User Configuration, Administrative Templates, Windows Components, and File Explorer
In the right pane, double click/tap on Remove "Map Network Drive" and "Disconnect Network Drive" to edit it accordingly.
S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP
Tuesday, October 1, 2019 5:09 AM
Hello,
Thank you for posting in our TechNet forum.
Can we access the shared folder on this laptop?
Do we apply Drive Maps through domain group policy? If so, because we configure the drive maps under User Configuration -> Preferences -> Windows Settings -> Drive Maps, we can check if the group policy is applied through running gpresult /h.
For user configuration:
Logon one client with domain user account.
Create a new folder in C drive named Folder.
Open CMD, type gpresult /h C:\Folder\report.html and click Enter.
Open report file to check the policies under User Configuration.
We can check whether we can see this drive icon if we logon other domain machine with our domain user account?
Best Regards,
Daisy Zhou
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Thursday, October 3, 2019 8:31 AM
Hi,
If this question has any update or is this issue solved? Also, for the question, is there any other assistance we could provide?
Best Regards,
Daisy Zhou
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].
Monday, October 7, 2019 6:38 AM
Hi,
I am just writing to see if this question has any update. If anything is unclear, please feel free to let us know.
Thanks for your time and have a nice day!
Best Regards,
Daisy Zhou
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].