Error when installing office 2013

Question

_{Wednesday, April 9, 2014 9:42 PM}

Hello,

when installing office 2013 on a machine i receive this error.

A repair of the registry didn`t fix the issue.

Anybody with an option?

Thx

All replies (2)

_{Thursday, April 10, 2014 7:16 AM ✅Answered}

Hi,

If you have installed Office before, make sure it has been removed completely. Refer to the links below and try the Fix it:

Office 2010:

http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx

Office 2013 and Office 365:

http://support.microsoft.com/kb/2739501/en-us

Usually this problem is caused by the damaged registry, we can try to use Windows Installer CleanUp utility to remove the Windows Installer registry settings associated with your products installation.

You can refer to this kb below, though it's for earlier versions of Office, it still may help:

http://support.microsoft.com/default.aspx?kbid=304429

We can also try installing in Windows Clean Boot Mode:

http://support.microsoft.com/kb/929135

Regards,

Melon Chen
TechNet Community Support

_{Thursday, April 10, 2014 9:01 AM}

Hi,

thx for your answer.

MicrosoftFixit.ProgramInstallUninstall.MATSKB.Run did fix this problem!