Critical- kernel-power Event 41 server 2012 Standard how to fix

Question

_{Friday, June 9, 2017 2:59 AM}

Hi all, 

I have issue with this, my server restart random

please help me fix this issues.

Thank so much

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power
Date:          08/06/2017 8:15:39 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>3</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2017-06-08T13:15:39.184253900Z" />
    <EventRecordID>892073</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer></Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">1</Data>
    <Data Name="BugcheckParameter1">0x7faf4162f0a</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0xffff</Data>
    <Data Name="BugcheckParameter4">0xfffff8800858eb80</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
  </EventData>
</Event>

All replies (6)

_{Friday, June 9, 2017 1:29 PM}

I'd work through this one.

https://support.microsoft.com/en-us/help/2028504/windows-kernel-event-id-41-error-the-system-has-rebooted-without-cleanly-shutting-down-first-in-windows-8.1,-windows-8,-windows-server-2012-r2,-windows-server-2012,-windows-7,-or-windows-server-2008-r2

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

_{Friday, June 9, 2017 2:41 PM | 1 vote}

What is the physical specs of the system? 

Make/Model does it have redundant power supplies? 

Any new drivers installed? 

Any new memory installed? 

If i had to make an educated guess.. i would bet this is an HP server, and it is a power issue or bad back plane.. which they are notorious for having.. 

Rob

_{Monday, June 12, 2017 4:53 AM}

Hi Ngoc_tk，

Just checking in to see if the information provided was helpful.

Please let us know if you would like further assistance.

Best Regards,

Candy

Please remember to mark the replies as answers if they help.
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_{Tuesday, November 20, 2018 6:54 AM}

I am currently running Windows Server 2012 on a HP ProLiant ML10 Gen 9 server... I have the same issue. Any idea on a solution?

Thanks

_{Thursday, March 14, 2019 11:27 AM}

i have the same problem i am running windows Server 2012 R2 on a prolliant DL 380 Gene 10, somme body can i help me please

my problem is that, when i finnish to install my differents system and applications (sql server 2012 and office microsoft) the server work himself correctly but when i start to connect a differents compters after a few minutes my server show me this message PAGE_FAULT_IN_NONPAGED_AREA (svr.sys) and start to restard. and when windows appear we have this error   MICROSOFT-WINDOWS-KERNEL-POWER.

Please i need a answer

_{Tuesday, October 22, 2019 6:18 PM}

mine's an hp server, but the machine is virtual.  would a hardware problem like this effect only one virtual machine?