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Question
Wednesday, August 17, 2016 6:47 PM
I have been trying to install Microsoft Visual C++ 2008 Redistributable, and everytime I run the installation file, the progress will fill up fast and come to a stop at
Installation Progress: Publishing product information
Feature: FT_VC_Redist_OpenMP_x86
After approximately a few hours, I received an error code 1935. HRESULT: 0x800736FD
I have tried uninstalling, but even uninstalling the progress bar hangs after around 95% mark as well. I have other Visual C++ install fyi if its of any relevance. When I try to uninstall other Visual C++ versions I encounter hanging as well. I am using Windows 8.
The last few lines from the log are:
MSI (s) (AC:48) [02:36:23:993]: Set LastUsedType to: n.
MSI (s) (AC:48) [02:36:23:993]: Set LastUsedIndex to: 1.
MSI (s) (AC:48) [02:36:23:993]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=12499410)
MSI (s) (AC:B8) [03:06:25:559]: RunEngine wait timed out
MSI (s) (AC:48) [03:20:36:939]: Assembly Error:An HRESULT could not be translated to a corresponding Win32 error code.
MSI (s) (AC:48) [03:20:36:939]: Note: 1: 1935 2: {AE56AAF5-F3C0-3D4B-8859-A1E50A3E27BF} 3: 0x800736FD 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC90.ATL,version="9.0.30729.1",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"
MSI (s) (AC:48) [03:20:36:939]: Assembly Error (sxs): Please look into Component Based Servicing Log located at %windir%\logs\cbs\cbs.log to get more diagnostic information.
Installer is no longer responding.
I hope this is sufficient information to troubleshoot. If more information is needed do let me know. Thank you
All replies (9)
Wednesday, August 24, 2016 5:42 AM ✅Answered
Hi Tikysan,
I know that a factory reset would be a long process.
There is a possibility that you have already uninstalled these packages, but the system Control Panel doesn't detect the operation and still inform you to uninstall them.
If example, I recently install the VS 2015 Update 3, but it always shows VS 2015 with Update 2 edition via Control Panel.
You may try to restart Windows and in safe mode and clean some registry and application for a smooth running.
Best Regards,
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Thursday, August 18, 2016 6:45 AM
Hi Tikysan,
Thank you for your post.
the HRESULT is 0x800736FD. I checked it with error tool ,
It shows “An HRESULT could not be translated to a corresponding Win32 error code.”. Thus, it doesn’t show some obvious evidence so that it would be hard for me to narrow down the root cause.
So, I suggest you to try some common workaround as the following:
1. Disable the Anti-Virus software during installation
2. Please check Control Panel to see whether the "Microsoft Visual C++ 2008 Redistributable " has already installed well in your computer. If yes, try to remove it.
Then you can download and install the Microsoft Visual C++ 2008 Redistributable Package with the right version, according to your machine OS:
Microsoft Visual C++ 2008 Redistributable Package (x86): http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf
Microsoft Visual C++ 2008 Redistributable Package (x64): http://www.microsoft.com/downloads/en/details.aspx?FamilyID=bd2a6171-e2d6-4230-b809-9a8d7548c1b6
Microsoft Visual C++ 2008 Redistributable Package (IA64): http://www.microsoft.com/downloads/en/details.aspx?FamilyID=461f404b-d0a9-4c69-8086-30c604f885f5
Best Regards,
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Saturday, August 20, 2016 5:06 PM
Hello Lana,
Thank you for your prompt reply. I have personally tried installing after disabling my anti-virus and reinstalling it, but it still didn't work. Also, I couldn't uninstall nor roll back without the progress bar being stuck at somewhere as well.
Monday, August 22, 2016 9:44 AM
Hi Tikysan,
Now you couldn't uninstall it smoothly right?
Where did you stuck ? a screenshot would be much helpful.
Besides, you may use msiinv to gather information about what is installed on a computer, than use msiexec.exe to uninstall relevant components.
Please refer to:
Best Regards,
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Tuesday, August 23, 2016 12:51 PM
Uninstalling is stuck at "Please wait while Windows configures Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022". The progress bar is stuck at the end.
After some time, I close the window using task manager, and tried uninstalling from control panel, and this time they say the program has already been uninstalled.
As for msiinv, I couldn't even run it because it says access denied. This is strange because my user is the administrator, and there shouldn't be any access problems....
Wednesday, August 24, 2016 1:53 AM
Hi Tikysan,
If you have already run this tool as administrator, but still access denied, how about checking your system defense and turn off the firewall?
Please tell us your Windows OS edition, please check your Windows update and make them all patched up.
Is this Win 7?
If so, please install the Win 7 Sp1, here is the download link:
https://www.microsoft.com/en-sg/download/details.aspx?id=5842
Best Regards,
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Wednesday, August 24, 2016 2:05 AM
This is Win 8.
I have run msiinv again and it gave error code 1605, but produced the output anyway.
Visual C++ 2008 x86 is not on the list.
However every installation will lead to the problem I stated in the first post.
Does this problem have to do with the registry? Or should I do a fresh factory reset to solve the problem?
Wednesday, August 24, 2016 2:25 AM
Hi Tikysan,
If you try to uninstall the VC++ Redistributable several times, there might cause some registry key missing or corrupted.
* >>Or should I do a fresh factory reset to solve the problem?*
You are to the point, a clean OS format will provide you a much clean environment to install software and application, you may have a try about it, please back up your important files well before doing it.
Best Regards,
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Wednesday, August 24, 2016 2:52 AM
Thanks for the prompt reply.
I don't really want to do a factory reset atm so it would be best if I can solve this issue without one if possible.
Apparently the log says I still have x86 visual 2008 installed.
I have tried uninstalling using msiexec.exe with the product code of C++ 2008 x86, but it is still stuck at "Please wait while Windoes configures Microsoft Visual C++ 2008 Redistributable -x86 9.0.21022.." with the progress bar almost completing.