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Initial Application Deploy Fails...Retry Successfully Installs

Question

Thursday, October 4, 2012 3:25 PM

I am running into an issue where I'm having an application initially fail during the deploy.  The error is as follows:

"The software change returned error code 0x87D01107(-2016407289)."

When I retry the installation it downloads the files locally and installs successfully.

I notice that when it fails I cannot locate the installation files in ccmcache, but when I initiate the retry it does get downloaded to the ccmcache and successfully installs.   

Has anyone experienced this?

All replies (5)

Tuesday, October 9, 2012 4:20 PM âś…Answered

Error on my part.  I made changes to the Application, but never updated the content.  Once updated the deployment was successful. 

Anyways, thanks for your assist Torsten. 


Thursday, October 4, 2012 3:30 PM

What about CAS.log and LocationServices.log in both cases (failure / succes)? Any chance that someone deleted the contents from ccmcache manually (i.e. using Windows explorer etc)?

Torsten Meringer | http://www.mssccmfaq.de


Thursday, October 4, 2012 5:00 PM

I'm the only one on the box testing deployments.  I do delet it from ccmcache after it successfully deploys so I can start from fresh to simulate a new deployment on a new PC. 

Here are the failures:

CAS.log

<![LOG[Requesting content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, size(KB) 8006, under context System with priority Medium]LOG]!><time="09:54:22.300+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="contentaccessservice.cpp:855">
<![LOG[Saved Content ID Mapping Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, C:\Windows\ccmcache\u]LOG]!><time="09:54:22.303+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="cachedcontentinfo.cpp:188">
<![LOG[Content for Content_490261db-43a9-4616-8882-d0fc11ab16c3.1 was found in cache]LOG]!><time="09:54:22.303+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="contentaccessservice.cpp:888">
<![LOG[Saved Content ID Mapping Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, C:\Windows\ccmcache\u]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="cachedcontentinfo.cpp:188">
<![LOG[Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\u with Error 0x00000002.]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="3" thread="3252" file="delpath.cpp:22">
<![LOG[Some contents in the  folder C:\Windows\ccmcache\u could not be deleted]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="3" thread="3252" file="cachemanager.cpp:2105">
<![LOG[No content source for given handle found]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="2" thread="3252" file="contentaccessservice.cpp:1548">

LocationServices.log

Nothing relevant around the time I ran the deployment.  Early entries were at 09:48

Success

CAS.log

<![LOG[Requesting content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, size(KB) 8006, under context System with priority Medium]LOG]!><time="09:54:22.300+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="contentaccessservice.cpp:855">
<![LOG[Saved Content ID Mapping Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, C:\Windows\ccmcache\u]LOG]!><time="09:54:22.303+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="cachedcontentinfo.cpp:188">
<![LOG[Content for Content_490261db-43a9-4616-8882-d0fc11ab16c3.1 was found in cache]LOG]!><time="09:54:22.303+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="contentaccessservice.cpp:888">
<![LOG[Saved Content ID Mapping Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, C:\Windows\ccmcache\u]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="3252" file="cachedcontentinfo.cpp:188">
<![LOG[Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\u with Error 0x00000002.]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="3" thread="3252" file="delpath.cpp:22">
<![LOG[Some contents in the  folder C:\Windows\ccmcache\u could not be deleted]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="3" thread="3252" file="cachemanager.cpp:2105">
<![LOG[No content source for given handle found]LOG]!><time="09:54:22.313+420" date="10-04-2012" component="ContentAccess" context="" type="2" thread="3252" file="contentaccessservice.cpp:1548">
<![LOG[Requesting locations synchronously for content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1 with priority Foreground]LOG]!><time="09:57:12.316+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="contentaccessservice.cpp:1171">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="09:57:12.478+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="ccmiputil.cpp:1069">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="09:57:12.479+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="ccmiputil.cpp:1146">
<![LOG[The number of discovered DPs(including Branch DP and Multicast) is 1]LOG]!><time="09:57:12.482+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="lsutils.cpp:843">
<![LOG[Calling back with the following distribution points]LOG]!><time="09:57:12.483+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="ccmpkglocation.cpp:275">
<![LOG[Distribution Point='http://0000SCCM001.in.co.monterey.ca.us/SMS_DP_SMSPKG$/Content_490261db-43a9-4616-8882-d0fc11ab16c3.1', Locality='LOCAL']LOG]!><time="09:57:12.483+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="ccmpkglocation.cpp:300">
<![LOG[Requesting content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1, size(KB) 8006, under context System with priority Foreground]LOG]!><time="09:57:12.497+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="contentaccessservice.cpp:855">
<![LOG[Submitted CTM job {967D2058-21F9-417B-8B69-B28A587F4985} to download Content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1 under context System]LOG]!><time="09:57:12.535+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="downloadmanager.cpp:554">
<![LOG[Successfully created download  request {CDCCF701-186B-451C-A205-79B3ADFAC481} for content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1]LOG]!><time="09:57:12.538+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="2180" file="downloadcontentrequest.cpp:824">
<![LOG[Location update from CTM for content Content_490261db-43a9-4616-8882-d0fc11ab16c3.1 and request {CDCCF701-186B-451C-A205-79B3ADFAC481}]LOG]!><time="09:57:12.589+420" date="10-04-2012" component="ContentAccess" context="" type="1" thread="272" file="downloadcontentrequest.cpp:991">
<![LOG[Download location found 0 -


Thursday, October 4, 2012 5:39 PM

Here are the entries for the success locationservices.log:

<![LOG[Current AD site of machine is ITD]LOG]!><time="09:57:12.418+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="2180" file="lsad.cpp:601">
<![LOG[Current AD forest name is in.co.monterey.ca.us, domain name is in.co.monterey.ca.us]LOG]!><time="09:57:12.419+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="2180" file="lsad.cpp:668">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="09:57:12.419+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="2180" file="ccmiputil.cpp:1069">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="09:57:12.424+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="2180" file="ccmiputil.cpp:1146">
<![LOG[Current AD site of machine is ITD]LOG]!><time="09:57:12.478+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="2180" file="lsad.cpp:601">
<![LOG[Current AD site of machine is ITD]LOG]!><time="09:57:12.538+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3252" file="lsad.cpp:601">
<![LOG[Current AD forest name is in.co.monterey.ca.us, domain name is in.co.monterey.ca.us]LOG]!><time="09:57:12.538+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3252" file="lsad.cpp:668">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="09:57:12.538+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3252" file="ccmiputil.cpp:1069">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="09:57:12.539+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3252" file="ccmiputil.cpp:1146">
<![LOG[Current AD site of machine is ITD]LOG]!><time="09:57:12.584+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="4040" file="lsad.cpp:601">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="09:57:12.584+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="4040" file="ccmiputil.cpp:1069">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="09:57:12.586+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="4040" file="ccmiputil.cpp:1146">
<![LOG[Calling back with the following distribution points]LOG]!><time="09:57:12.589+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="4040" file="lsutils.cpp:359">
<![LOG[Distribution Point='http://0000SCCM001.in.co.monterey.ca.us/SMS_DP_SMSPKG$/Content_490261db-43a9-4616-8882-d0fc11ab16c3.1', Locality='LOCAL', DPType='SERVER', Version='7711', Capabilities='<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>', Signature='http://0000SCCM001.in.co.monterey.ca.us/SMS_DP_SMSSIG$/Content_490261db-43a9-4616-8882-d0fc11ab16c3.1.tar', ForestTrust='TRUE']LOG]!><time="09:57:12.589+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="4040" file="lsutils.cpp:383">
<![LOG[Calling back with locations for location request {B06F52B7-03BC-4357-AA4D-04DB413BC120}]LOG]!><time="09:57:12.602+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="4040" file="replylocationsendpoint.cpp:211">
<![LOG[Current AD site of machine is ITD]LOG]!><time="10:03:29.944+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3736" file="lsad.cpp:601">
<![LOG[Current AD forest name is in.co.monterey.ca.us, domain name is in.co.monterey.ca.us]LOG]!><time="10:03:29.944+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3736" file="lsad.cpp:668">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="10:03:29.944+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3736" file="ccmiputil.cpp:1069">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="10:03:29.947+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3736" file="ccmiputil.cpp:1146">
<![LOG[Current AD site of machine is ITD]LOG]!><time="10:03:29.986+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3984" file="lsad.cpp:601">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="10:03:29.986+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3984" file="ccmiputil.cpp:1069">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="10:03:29.987+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3984" file="ccmiputil.cpp:1146">
<![LOG[Calling back with the following distribution points]LOG]!><time="10:03:29.990+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3984" file="lsutils.cpp:359">
<![LOG[Distribution Point='http://0000SCCM001.in.co.monterey.ca.us/SMS_DP_SMSPKG$/Content_c160fd77-6739-48d9-adc7-8ca27c1ab5b5.1', Locality='LOCAL', DPType='SERVER', Version='7711', Capabilities='<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>', Signature='http://0000SCCM001.in.co.monterey.ca.us/SMS_DP_SMSSIG$/Content_c160fd77-6739-48d9-adc7-8ca27c1ab5b5.1.tar', ForestTrust='TRUE']LOG]!><time="10:03:29.990+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3984" file="lsutils.cpp:383">
<![LOG[Calling back with locations for location request {86A5AB5D-C8D9-4361-8399-829C5AAB109C}]LOG]!><time="10:03:30.004+420" date="10-04-2012" component="LocationServices" context="" type="1" thread="3984" file="replylocationsendpoint.cpp:211">


Thursday, October 4, 2012 9:44 PM

Use the ConfigMgr control panel applet to delete the contents of the cache. The client is not aware of missing content if you delete it manually (as you did).

Torsten Meringer | http://www.mssccmfaq.de