Windows Server 2012 R2 - Automatic refresh - Refresh failed - role and feature refresh failed with the following error: Server execution failed

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_{Tuesday, January 24, 2017 12:17 PM}

Running Server 2012 R2, using Administrator

Server manager is not refreshing, giving the error:

Automatic refresh - Refresh failed

The detail is : role and feature refresh failed with the following error: Server execution failed

I also cannot access Network Policy Server snap-in in MMC

Tried the following without luck:

* run SFC /SCANNOW

* run DISM /Online /Cleanup-Image /RestoreHealth

C:\Users\Administrator>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 0x80240021

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Users\Administrator>

* These http://how-2-do.blogspot.co.za/2016/04/can-list-installed-roles-and-features.html

Any other suggestions ?

All replies (6)

_{Friday, January 27, 2017 1:50 PM ✅Answered}

To do an in-place repair you can run setup.exe from the root of the installation media.

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

_{Tuesday, January 24, 2017 3:42 PM}

You might check the log for error details or possibly try a repair install.

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

_{Wednesday, January 25, 2017 6:42 AM}

Hi,

Does it work after reboot?

In addition, I want to confirm with you that under what kind of circumstance the problem occurred.

I suggest you could open Event Viewer to see whether some Event ID has been logged.

And please also try Dave's suggestion, do a repair install.

Best Regards,

Mary

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_{Wednesday, January 25, 2017 8:34 AM}

No luck after reboot also.

The problem is persistent, so there is no trigger.

Event viewer shows:

Setup: Warning (yesterday when I ran the repair)

-
<Event xmlns="{}schemas.microsoft.com/win/2004/08/events/event">

<System>

<Channel>Setup</Channel>

<Computer>WIN-8LMKRVFDRQT.AWCHETZ.local</Computer>

<UserData>
<CbsStoreCorruptionRepairFinish xmlns="{}manifests.microsoft.com/win/2004/08/windows/setup_provider">

<TotalCorruption>0</TotalCorruption>
</CbsStoreCorruptionRepairFinish>
</UserData>
</Event>
I see these application Information events, that regard the corruption:

NPD

<Event xmlns="{}schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="NPS" />
<EventID Qualifiers="16384">4400</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-25T08:12:17.000000000Z" />
<EventRecordID>3591629</EventRecordID>
<Channel>Application</Channel>
<Computer>WIN-8LMKRVFDRQT.AWCHETZ.local</Computer>
<Security />
</System>
<EventData>
<Data>WIN-8LMKRVFDRQT.AWCHETZ.local</Data>
<Data>AWCHETZ</Data>
</EventData>
</Event>
dbupdate
<Event xmlns="{}schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="dbupdate" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-25T08:11:01.000000000Z" />
<EventRecordID>3591628</EventRecordID>
<Channel>Application</Channel>
<Computer>WIN-8LMKRVFDRQT.AWCHETZ.local</Computer>
<Security />
</System>
<EventData>
<Data>Service stopped</Data>
</EventData>
</Event>

There are DCOM errors also, but I don't think this is related

<Event xmlns="{}schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2017-01-25T07:45:27.056253200Z" />
<EventRecordID>288023</EventRecordID>
<Correlation />
<Execution ProcessID="1012" ThreadID="22996" />
<Channel>System</Channel>
<Computer>WIN-8LMKRVFDRQT.AWCHETZ.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}</Data>
</EventData>
</Event>
I will try a repair install, but it being a live server, it may not be done today

_{Wednesday, January 25, 2017 9:05 AM}

Hi,

For these events, that seems to be some service wrong.

You may also try the services.msc to do a check.

In addition, here is the related events information. Maybe you could also take a look.

https://technet.microsoft.com/en-us/library/cc734010(v=ws.10).aspx

DistributedCOM Error ID 10010
http://social.technet.microsoft.com/Forums/en-SG/winservergen/thread/77b1db1d-f186-4515-8f7d-2241942eb9b7

Event ID 10010 — COM General Functionality
http://technet.microsoft.com/en-us/library/cc774175(WS.10).aspx

Best Regards,

Mary

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Friday, January 27, 2017 10:14 AM}

I don't see a repair install option for Windows server 2012. There is only a load image and cmd option (or a complete re-install). Please advise.

Last updated on 2017-01-24

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Windows Server 2012 R2 - Automatic refresh - Refresh failed - role and feature refresh failed with the following error: Server execution failed

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