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Question
Tuesday, June 5, 2012 9:37 PM
I am able to push the agent to computers with no problem and they even populate my customizations (color and company name). The agents come up as installed in the admin console. But every time I try to load the software center on a computer I get this error; “There is a problem showing the current status.” Error code 0x80041001 (-2147217407)
If I click within the agent ‘Find additional applications from the application catalog’ it brings me to an HTTPS site with the packages ready to install. Is there a log I can check out? I am a bit puzzled by this… what am I missing?
All replies (27)
Tuesday, June 12, 2012 5:02 PM ✅Answered
That error has seem to go away with a client re-install. The Software Center Client still lists nothing for new users but as soon as you click and go off to the webpage and install an application from there the program that has been installed shows up in Software Center....
Tuesday, June 12, 2012 5:28 PM ✅Answered
Hi Pete,
Here is more infomation for where the applications appear after deployment:
http://blogs.technet.com/b/configmgrteam/archive/2012/03/31/introducing-the-application-catalog-and-software-center-in-system-center-2012-configuration-manager.aspx
Tuesday, June 5, 2012 9:46 PM | 3 votes
Do you see this error on all your clients or just a single/few ?
Have you tried to run the ccmeval.exe process (from C:\windows\ccm)? It might be able to fix the problem.
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: http://www.ronnipedersen.com/ and SCUG.dk/ | Twitter @ronnipedersen
Tuesday, June 5, 2012 9:55 PM
This happens on all clients and I have run ccmeval.exe a few times hoping that would fix the issue.
Wednesday, June 6, 2012 2:32 AM | 1 vote
Error code 0x80041001 (-2147217407)
Have you checked WMI health? The error indicates WMI related problem.....
Anoop C Nair - @anoopmannur
**MY BLOG: **http://anoopmannur.wordpress.com
**User Group: **ConfigMgr Professionals
This posting is provided AS-IS with no warranties/guarantees and confers no rights.
Wednesday, June 6, 2012 12:31 PM
Let us know how it turns out...
Like An00p says, it might be related to WMI (but ccmeval.exe should be able to fix that).
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: http://www.ronnipedersen.com/ and SCUG.dk/ | Twitter @ronnipedersen
Wednesday, June 6, 2012 1:23 PM
hey guys thanks for the tips - here is a little dump from from ccmeval log - i cant find any errors...do you see anything?
<![LOG[==========[ ccmeval started in process 6784 ]==========]LOG]!><time="08:17:06.065+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:99">
<![LOG[Loading manifest file: c:\Windows\CCM\CcmEval.xml]LOG]!><time="08:17:06.068+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmevalmanifest.cpp:31">
<![LOG[Successfully loaded ccmeval manifest file.]LOG]!><time="08:17:06.103+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmevalmanifest.cpp:39">
<![LOG[Begin evaluating client health rules.]LOG]!><time="08:17:06.103+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:216">
<![LOG[Successfully retrieved all client health checks.]LOG]!><time="08:17:06.107+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmevalmanifest.cpp:128">
<![LOG[Evaluating health check rule {4AB7D77D-3BB0-4EAB-BEFD-7C0F7DA10296} : Verify WMI service exists.]LOG]!><time="08:17:06.107+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {518C0699-03F8-4F38-85C4-4D319EAEFC05} : Verify/Remediate WMI service startup type.]LOG]!><time="08:17:06.108+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {7F4B6E15-2221-455B-9615-93C379E470D5} : Verify/Remediate WMI service status.]LOG]!><time="08:17:06.108+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {A81778B5-9A1E-4A52-9C6E-6939CEFAA118} : WMI Repository Integrity Test.]LOG]!><time="08:17:06.108+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {14E6774A-1795-4E09-B17D-B6F36A124205} : WMI Repository Read/Write Test.]LOG]!><time="08:17:18.308+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {5CC6C949-5001-4765-84B4-DD4FDC1E6940} : Verify BITS exists.]LOG]!><time="08:17:29.130+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {C6E29CF5-F9B2-450B-AE61-C4B256A75023} : Verify/Remediate BITS startup type.]LOG]!><time="08:17:29.131+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {CF4EFD8F-9A1E-4A89-BB35-7021D51767DB} : Verify/Remediate client and client prerequisites installation.]LOG]!><time="08:17:29.131+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {8883C683-04C8-4228-BB76-2EDD666BA781} : Verify SMS Agent Host service exists.]LOG]!><time="08:17:32.499+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {13F46523-5B82-417d-A363-A644E80CAD76} : Verify/Remediate SMS Agent Host service startup type.]LOG]!><time="08:17:32.509+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {70BECB51-44A1-4b46-8A23-6EA3D345B677} : Verify/Remediate SMS Agent Host service status.]LOG]!><time="08:17:32.510+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {C35E790D-4C05-40A8-BB46-A68578966D19} : WMI Event Sink Test.]LOG]!><time="08:17:32.510+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {D9D0245D-0617-4C2F-8837-84A397AC5B22} : Verify/Remediate Microsoft Policy Platform service startup type.]LOG]!><time="08:17:43.865+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {09886543-BE8B-431F-BC00-7D917632E22C} : Verify/Remediate Antimalware service startup type.]LOG]!><time="08:17:43.865+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {5B50566C-363E-4F1C-8A7D-6F2D2A51B142} : Verify/Remediate Antimalware service status.]LOG]!><time="08:17:43.882+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {6BC824B4-BD8C-4779-BB10-ABDBCD5AFAEB} : Verify/Remediate Network Inspection service startup type.]LOG]!><time="08:17:43.885+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {D6CB32EA-423D-44CB-9C58-97CE55D2148E} : Verify/Remediate Windows Update service startup type.]LOG]!><time="08:17:43.893+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {D3E01C5F-CE42-4022-B51D-680ADFA1CCD4} : Verify/Remediate Windows Update service status.]LOG]!><time="08:17:43.897+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {9040BA8C-580D-4FCA-8846-BBD5F5BB1597} : Verify/Remediate Configuration Manager Remote Control service startup type.]LOG]!><time="08:17:43.901+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {9DCD49EF-E021-46FF-A777-49210B558527} : Verify/Remediate Configuration Manager Remote Control service status.]LOG]!><time="08:17:43.901+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Evaluating health check rule {7B9F8FF6-EDF7-42CA-A67F-073A2E161C19} : Verify/Remediate SQL CE database is healthy.]LOG]!><time="08:17:43.901+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:251">
<![LOG[Successfully evaluated all client health rules.]LOG]!><time="08:17:43.901+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmeval.cpp:296">
<![LOG[HTTPS is enforced for Client. The current state is 63.]LOG]!><time="08:17:43.932+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmutillib.cpp:353">
<![LOG[Begin searching client certificates based on Certificate Issuers]LOG]!><time="08:17:43.936+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3759">
<![LOG[Certificate Issuer 1 [CN=CompanyRootCA]]LOG]!><time="08:17:43.936+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3775">
<![LOG[Based on Certificate Issuer 'CompanyRootCA' found Certificate [Thumbprint FD21DF107F7C66BC22460862018B9265513673BF] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.948+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3857">
<![LOG[Begin validation of Certificate [Thumbprint FD21DF107F7C66BC22460862018B9265513673BF] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.948+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1169">
<![LOG[Completed validation of Certificate [Thumbprint FD21DF107F7C66BC22460862018B9265513673BF] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.961+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1310">
<![LOG[Based on Certificate Issuer 'CompanyRootCA' found Certificate [Thumbprint E1AECCD2AC3FB89984B42BF4F540FD23BA46D5FE] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.962+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3857">
<![LOG[Begin validation of Certificate [Thumbprint E1AECCD2AC3FB89984B42BF4F540FD23BA46D5FE] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.962+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1169">
<![LOG[Completed validation of Certificate [Thumbprint E1AECCD2AC3FB89984B42BF4F540FD23BA46D5FE] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.962+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1310">
<![LOG[Based on Certificate Issuer 'CompanyRootCA' found Certificate [Thumbprint 69D0109BF729B7D5E2704E375308FC93A441C28B] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.962+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3857">
<![LOG[Begin validation of Certificate [Thumbprint 69D0109BF729B7D5E2704E375308FC93A441C28B] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.962+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1169">
<![LOG[Completed validation of Certificate [Thumbprint 69D0109BF729B7D5E2704E375308FC93A441C28B] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.962+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1310">
<![LOG[Completed searching client certificates based on Certificate Issuers]LOG]!><time="08:17:43.963+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3918">
<![LOG[Begin to select client certificate]LOG]!><time="08:17:43.963+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:3999">
<![LOG[Begin validation of Certificate [Thumbprint 69D0109BF729B7D5E2704E375308FC93A441C28B] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.963+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1169">
<![LOG[Completed validation of Certificate [Thumbprint 69D0109BF729B7D5E2704E375308FC93A441C28B] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.964+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1310">
<![LOG[Begin validation of Certificate [Thumbprint E1AECCD2AC3FB89984B42BF4F540FD23BA46D5FE] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.964+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1169">
<![LOG[Certificate [Thumbprint E1AECCD2AC3FB89984B42BF4F540FD23BA46D5FE] issued to 'desktopcomputer.Company.com' doesn't have private key or caller doesn't have access to private key.]LOG]!><time="08:17:43.964+300" date="06-06-2012" component="CcmEval" context="" type="2" thread="6724" file="ccmcert.cpp:1296">
<![LOG[Completed validation of Certificate [Thumbprint E1AECCD2AC3FB89984B42BF4F540FD23BA46D5FE] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.964+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1310">
<![LOG[Begin validation of Certificate [Thumbprint FD21DF107F7C66BC22460862018B9265513673BF] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.964+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1169">
<![LOG[Completed validation of Certificate [Thumbprint FD21DF107F7C66BC22460862018B9265513673BF] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.965+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:1310">
<![LOG[>>> Client selected the PKI Certificate [Thumbprint FD21DF107F7C66BC22460862018B9265513673BF] issued to 'desktopcomputer.Company.com']LOG]!><time="08:17:43.965+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="ccmcert.cpp:4145">
<![LOG[Raising event:
instance of CCM_ServiceHost_CertRetrieval_Status
{
ClientID = "GUID:56BCE52C-5EA6-4E0A-A475-C44B9F636767";
DateTime = "20120606131743.969000+000";
HRESULT = "0x00000000";
ProcessID = 6784;
ThreadID = 6724;
};
]LOG]!><time="08:17:43.969+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="event.cpp:729">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:56BCE52C-5EA6-4E0A-A475-C44B9F636767";
DateTime = "20120606131744.029000+000";
HostName = "SCCM02.Company.com";
HRESULT = "0x00000000";
ProcessID = 6784;
StatusCode = 0;
ThreadID = 6724;
};
]LOG]!><time="08:17:44.029+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="event.cpp:729">
<![LOG[Client's current MP is https://SCCM02.Company.com and is accessible]LOG]!><time="08:17:44.030+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="evalservercomm.cpp:314">
<![LOG[MP check succeeded]LOG]!><time="08:17:44.030+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="evalservercomm.cpp:179">
<![LOG[Send previous report if needed.]LOG]!><time="08:17:44.040+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="messagesender.cpp:281">
<![LOG[Previous report was sent as state message, check whether it was really sent]LOG]!><time="08:17:44.069+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="messagesender.cpp:310">
<![LOG[Previous report was successfully sent as a state message.]LOG]!><time="08:17:44.072+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="messagesender.cpp:319">
<![LOG[Previous site code SC1, current site code SC1]LOG]!><time="08:17:44.075+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="messagesender.cpp:371">
<![LOG[Report is built but not necessary to send]LOG]!><time="08:17:44.075+300" date="06-06-2012" component="CcmEval" context="" type="1" thread="6724" file="messagesender.cpp:471">
Thanks!
Wednesday, June 6, 2012 1:26 PM
Did you run ccmeval.exe on the client or on the server ?
You need to run ccmeval.exe on the client...
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: http://www.ronnipedersen.com/ and SCUG.dk/ | Twitter @ronnipedersen
Wednesday, June 6, 2012 1:29 PM
yes that was the same output on two seperate desktop computers.
Wednesday, June 6, 2012 1:32 PM
If you start the Software Center on SCCM02, do you get the same error?
I don't see any errors in your log file...
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: http://www.ronnipedersen.com/ and SCUG.dk/ | Twitter @ronnipedersen
Wednesday, June 6, 2012 1:36 PM
SCCM02 is actually one of our primary sites and i do not have the agent installed on that. is there a place i can test the WMI on a primary site?
Wednesday, June 6, 2012 1:44 PM
"One of your primary sites".... That's a VERY important information...
How is your hierachy and sccm infrastructure build and where are your roles installed?
Is your environment in mixed mode or native mode?
Ronni Pedersen | Microsoft MVP - ConfigMgr | Blogs: http://www.ronnipedersen.com/ and SCUG.dk/ | Twitter @ronnipedersen
Wednesday, June 6, 2012 1:50 PM
I have a central site - SCCM01 and one Primary for now SCCM02 - both running SCCM 2012. We are working on just getting the system on its feet.
I dont think mixed mode or native mode applys to sccm2012.
centeral (sccm01) site has- Component server, endppoint protection point, site db server, site server, site system, software update point.
Primary (sccm02) has - Application catalog web service point, application catalog website point, component server, distribution point, managment point, site db server, site server, site system, software update point.
thanks again!
Thursday, June 7, 2012 7:41 PM
80041001 is a generic WMI failure so it's not very useful for troubleshooting but it gets us somewhere at least.
Some potential troubleshooting steps:
- Is the client registered with the site and otherwise functioning (sending inventory, etc)?
- Is the client Approved = Yes in the administrator console?
- Are there any errors in CCMSDKProvider.log on the client?
- Are there any errors in the %WINDIR%\system32\wbem\logs log files?
Thursday, June 7, 2012 8:34 PM
Yes the client can communicate with its primary site with no problem.
- The client is registered and you can pull all metrics about the client from the sccm console
- Clients are approved
- No errors in any of the CCMSDKprovider logs (very clean there are few – “found 0 available scripts” or “found 0 available updates” found with in the log)
- Yes there are errors in wmiprov log – “(Wed Jun 06 14:18:49 2012.77109858) : WDM call returned error: 5”
is that where we are running into issues?
Tuesday, June 12, 2012 2:53 AM
Are you seeing any errors in the [email protected] file that may help narrow this down a bit?
Is it just one client or all the clients? If it is not all the computers, whats the difference between those that work and those that don't?
The 'Find Additional Applications' should do what you explain. That is expected behavior and how to get to the Application Catalog.
Michael
Tuesday, June 12, 2012 5:12 AM
Can you launch the Console by running as administrator?
Tuesday, June 12, 2012 1:32 PM
Here is a quick dump of my SCCLIENT log -
![LOG[Executing WMI query: Select * From CCM_ClientAgentSettings (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery)]LOG]!><time="09:01:41.9648254" date="6-12-2012" component="SCClient" context="" type="0" thread="1" file="">
<![LOG[Executing WMI query: Select * From CCM_ClientAgentSettings (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery)]LOG]!><time="09:01:43.0048254" date="6-12-2012" component="SCClient" context="" type="0" thread="8" file="">
<![LOG[Retreiving App Model Applications from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveAppModelApplications)]LOG]!><time="09:01:43.0298254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Getting all instances of CCM_Application (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType)]LOG]!><time="09:01:43.0358254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Executing WMI query: Select * From CCM_Application WHERE EvaluationState != 2 AND UserUIExperience = TRUE (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery)]LOG]!><time="09:01:43.0398254" date="6-12-2012" component="SCClient" context="" type="0" thread="8" file="">
<![LOG[Retreiving classic software distribution from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreivePrograms)]LOG]!><time="09:01:43.0638254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Getting all instances of CCM_Program (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType)]LOG]!><time="09:01:43.0668254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Executing WMI query: Select * From CCM_Program (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery)]LOG]!><time="09:01:43.0698254" date="6-12-2012" component="SCClient" context="" type="0" thread="8" file="">
<![LOG[Retreiving Updates from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveUpdates)]LOG]!><time="09:01:43.1048254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Getting all instances of CCM_SoftwareUpdate (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType)]LOG]!><time="09:01:43.1088254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Executing WMI query: Select * From CCM_SoftwareUpdate (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery)]LOG]!><time="09:01:43.1108254" date="6-12-2012" component="SCClient" context="" type="0" thread="8" file="">
<![LOG[Getting Remote Control settings from WMI. (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at RetrieveRemoteControlSettings)]LOG]!><time="09:01:43.1258254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[Getting Power Management settings from WMI. (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at RetrievePowerManagementSettings)]LOG]!><time="09:01:43.1318254" date="6-12-2012" component="SCClient" context="" type="1" thread="8" file="">
<![LOG[The user cannot change remote control settings. (Microsoft.SoftwareCenter.Client.Pages.PageControls.OptionsPageControl at RefreshUIComponents)]LOG]!><time="09:01:43.1478254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Use admin settings is checked. All other settings are disabled. (Microsoft.SoftwareCenter.Client.Pages.PageControls.OptionsPageControl at RefreshUIComponents)]LOG]!><time="09:01:43.1518254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[User is not allowed to opt out from the power plan. (Microsoft.SoftwareCenter.Client.Pages.PageControls.OptionsPageControl at RefreshUIComponents)]LOG]!><time="09:01:43.1548254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Use local settings has not changed (Microsoft.SoftwareCenter.Client.Data.RemoteControlSettings at Equals)]LOG]!><time="09:01:43.1588254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Allow user to opt out from Power Plan settings has not changed (Microsoft.SoftwareCenter.Client.Data.PowerManagementSettings at Equals)]LOG]!><time="09:01:43.1618254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[OptOut from Power Plan settings has not changed (Microsoft.SoftwareCenter.Client.Data.PowerManagementSettings at Equals)]LOG]!><time="09:01:43.1648254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Use local settings has not changed (Microsoft.SoftwareCenter.Client.Data.RemoteControlSettings at Equals)]LOG]!><time="09:01:43.1678254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Allow user to opt out from Power Plan settings has not changed (Microsoft.SoftwareCenter.Client.Data.PowerManagementSettings at Equals)]LOG]!><time="09:01:43.1708254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[OptOut from Power Plan settings has not changed (Microsoft.SoftwareCenter.Client.Data.PowerManagementSettings at Equals)]LOG]!><time="09:01:43.1738254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Use local settings has not changed (Microsoft.SoftwareCenter.Client.Data.RemoteControlSettings at Equals)]LOG]!><time="09:01:43.1768254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Allow user to opt out from Power Plan settings has not changed (Microsoft.SoftwareCenter.Client.Data.PowerManagementSettings at Equals)]LOG]!><time="09:01:43.1798254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[OptOut from Power Plan settings has not changed (Microsoft.SoftwareCenter.Client.Data.PowerManagementSettings at Equals)]LOG]!><time="09:01:43.1828254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
<![LOG[Executing WMI query: Select * From CCM_ClientAgentSettings (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery)]LOG]!><time="09:01:43.1858254" date="6-12-2012" component="SCClient" context="" type="0" thread="1" file="">
<![LOG[Exiting... (Microsoft.SoftwareCenter.Client.SingleInstanceApplication at OnExit)]LOG]!><time="09:01:43.7788254" date="6-12-2012" component="SCClient" context="" type="1" thread="1" file="">
This issue affects all clients
The weird part is all the other reporting parts of the sccm client work just fine, I can even use the remote feature to control a users machine. The webpage distribution works just fine too! that is why i am so puzzled.
THANKS!
Tuesday, June 12, 2012 1:32 PM
Yes I can launch the software center console by launching it as administrator but it still wont list my advertisements.
Tuesday, June 12, 2012 3:06 PM
Have you tried logging off and logging back on ?
Also, if you have package/program deployments, it may be helpful to log off all users from the machine and then log back in.
Tuesday, June 12, 2012 3:48 PM
Yah I have tried both of those many times - still with no luck.
SO, I was cruising the forums and I found this post -
Thats basically the same issue I am having - maybe I have mistaken it as an issue. Should I be deploying all applications through the Application Catalog webpage?
Because as soon as i start an install from the webapge the program shows up in my Software Center and shows the installation process....
Tuesday, June 12, 2012 4:27 PM
I do not see that the other thread is dealing with the same issue as you. I don't see any connection between this threads.
Available deployments to users will be shown on the Application Catalog website, available deployments to computers and required deployments to users or computers will show up in Software Center.
It's also by design that software installations that are kicked off using the website will then be shown in Software Center.
Torsten Meringer | http://www.mssccmfaq.de
Tuesday, June 12, 2012 4:41 PM
But the problem you are having is you are getting an error when loading Software Center correct?
Wednesday, July 10, 2013 10:29 PM
Did you ever find a fix for this? I'm seeing this on a few of my clients - not all. No rhyme or reason that I can discern. Reinstalling the client makes the message go away, but I'd love to know a reason WHY it appears in the first place.
Tuesday, November 8, 2016 1:27 PM
I know it is a quiet old post, but we had the issue today on a W2k3 server.
In my case I missed the .NET 4.0 installation. It will required to open the Software Center without the error.
Tuesday, January 15, 2019 5:06 PM
So you suggest to verify the WMI repository and if corrupted to rebuild it?
Monday, January 20, 2020 6:24 PM
I was experiencing this on 1 workstation. Uninstalled the client, cleaned off files and registry, reinstalled. Had the same problem.
I went to the SCCM Console, Devices, and told it to reinstall the client (checked uninstall first). After that reinstalled and a reboot, it is working fine.