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Question
Tuesday, May 26, 2020 7:08 AM
Hi,
Could you explain me more what is happening here? Some of our systems are losing their profiles after a Windows Update. This is not related to one specific update but it happens like every month.
When i look in the Eventviewer under Application i found the following lines. Why is Windows Search removing the profile?
SearchIndexer (10016,P,98) Windows: The database engine (10.00.18363.0000) is starting a new instance (0).
__
SearchIndexer (10016,D,0) Windows: The database engine started a new instance (0). (Time=0 seconds)
Additional Data:
Internal Timing Sequence:
[1] 0.001715 +J(0) +M(C:0K, Fs:278, WS:1088K # 1088K, PF:5232K # 5232K, P:5232K)
[2] 0.000363 +J(0) +M(C:0K, Fs:115, WS:456K # 456K, PF:408K # 408K, P:408K)
[3] 0.004815 +J(0) +M(C:0K, Fs:9, WS:32K # 32K, PF:68K # 68K, P:68K)
[4] 0.000142 +J(0) +M(C:0K, Fs:25, WS:100K # 100K, PF:356K # 356K, P:356K)
[5] 0.000903 +J(0) +M(C:0K, Fs:9, WS:36K # 36K, PF:24K # 32K, P:24K)
[6] 0.005086 +J(0) +M(C:0K, Fs:22, WS:88K # 88K, PF:24K # 16K, P:24K)
[7] 0.013364 -0.011614 (2) WT +J(0) +M(C:0K, Fs:275, WS:1096K # 1096K, PF:1028K # 1028K, P:1028K)
[8] -
[9] -
[10] -
[11] -
[12] -
[13] 0.005103 -0.000180 (1) WT +J(CM:0, PgRf:0, Rd:0/0, Dy:0/0, Lg:616/1) +M(C:0K, Fs:8, WS:-1000K # 16K, PF:-1024K # 12K, P:-1024K)
[14] 0.000022 +J(0) +M(C:0K, Fs:2, WS:8K # 0K, PF:0K # 0K, P:0K)
[15] 0.000082 +J(0) +M(C:0K, Fs:64, WS:256K # 0K, PF:64K # 0K, P:64K)
[16] 0.000143 +J(0) +M(C:0K, Fs:3, WS:4K # 0K, PF:0K # 0K, P:0K).
__
SearchIndexer (10016,D,50) Windows: The database [C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb] format version is being held back to 8920 (0x22d8) due to application parameter setting of 0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat). Current default engine version: 9100 (0x238c).
__
SearchIndexer (10016,D,50) Windows: The log format feature version 8940 (0x22ec - 8.6.20) could not be used due to the current log format 8.5.16, controlled by the parameter 0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat).
__
SearchIndexer (10016,D,50) Windows: The database engine attached a database (1, C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb). (Time=0 seconds)
Saved Cache: 0 0
Additional Data: lgposAttach = 00005109:004F:0268,
dbv = 1568.20.0
Internal Timing Sequence:
[1] 0.000005 +J(0) +M(C:0K, Fs:1, WS:4K # 0K, PF:0K # 0K, P:0K)
[2] 0.007435 -0.000259 (1) WT +J(0) +M(C:0K, Fs:25, WS:36K # 0K, PF:32K # 0K, P:32K)
[3] 0.054303 -0.051682 (9) WT +J(CM:0, PgRf:0, Rd:0/0, Dy:0/0, Lg:3480/2) +M(C:0K, Fs:65, WS:216K # 0K, PF:228K # 0K, P:228K)
[4] 0.000094 +J(0)
[5] -
[6] -
[7] -
[8] 0.003002 -0.001736 (2) CM +J(CM:2, PgRf:2, Rd:14/2, Dy:0/0, Lg:0/0) +M(C:0K, Fs:57, WS:224K # 0K, PF:668K # 0K, P:668K)
[9] 0.015844 -0.000595 (5) CM -0.014998 (1) WT +J(CM:5, PgRf:23, Rd:0/5, Dy:0/0, Lg:0/0) +M(C:0K, Fs:66, WS:264K # 64K, PF:288K # 252K, P:288K)
[10] 0.000330 -0.000224 (1) CM +J(CM:1, PgRf:40, Rd:0/1, Dy:0/0, Lg:0/0) +M(C:0K, Fs:11, WS:44K # 44K, PF:96K # 96K, P:96K)
[11] 0.000016 +J(CM:0, PgRf:1, Rd:0/0, Dy:0/0, Lg:0/0) +M(C:0K, Fs:4, WS:16K # 16K, PF:0K # 0K, P:0K)
[12] 0.000051 +J(CM:0, PgRf:42, Rd:0/0, Dy:0/0, Lg:0/0) +M(C:0K, Fs:3, WS:12K # 12K, PF:0K # 0K, P:0K)
[13] 0.000001 +J(0)
[14] 0.0 +J(0)
[15] 0.000007 +J(CM:0, PgRf:1, Rd:0/0, Dy:0/0, Lg:0/0).
Windows Search Service indexed data for user 'XXXLT311\UserA' successfully removed in response to user profile deletion.
The Windows Search Service started.
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All replies (6)
Wednesday, May 27, 2020 1:53 AM
Hi,
I want to confirm with you if there is any configuration about profile, such as User Profile Disk, Roaming user profile has been configured?
Have you configured that if such problem happens on specific system? Or, specific user account?
If possible, please compare all applied group policies for problematic computer & user account with working one, try to find if there is any different about the applied group policy. May be profile relate group policy such as clear/delete caching file.
Best Regards,
Eve Wang
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Wednesday, May 27, 2020 9:55 AM
Hi Eve,
Thanks for your reply, there are no roaming profiles configured or User Profile Disk.
This problem mostly occur at developers and they are Local Admins. But so do i and my other IT collegues but have no issue with losing our profile.
Regarding group policies, we all get the same laptop policies (I compared the configured ones with mine and they are same).
They update their laptops then next time they startup their profile is gone. Since their profile is gone also alot of logs are missing also. What I send above is what we found and point that Windows Search successfully removed the profile. What troubleshooting we can do more to solve this? Did you experience this before?
Kind Regards,
Richard
Wednesday, May 27, 2020 3:56 PM
search is not removing the profile, it is only reacting on the removal:
"data ... removed in **response **to user profile deletion"
when a profile is deleted the index no longer needs to keep info from this profile (documents, pictures, start menu entries, etc) in its database, and thus the search service is removing it to reclaim space.
Thursday, May 28, 2020 5:33 AM
Hi EckiS,
Alright, that sounds logical. But what is causing that the profile is deleted after (in our case every Windows Update).
Where can I find the trigger that says delete profile?
Thursday, May 28, 2020 9:36 AM
Hi,
As far as I know, specific installation may causing profile corruption/damaged, however, I have not met such deletion operation, as you mentioned, profile is missing after every update operation.
Is there any 3rd party system management tool, such as file scanning, scheduled disk clearing and etc. operation/function, try to disable it if possible.
Besides, system reset would be worthy to have a try.
Best Regards,
Eve Wang
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If you have feedback for TechNet Subscriber Support, contact [email protected].
Sunday, June 7, 2020 1:58 PM
Hi,
How things are going there on this issue?
Please let me know if you would like further assistance.
Best Regards,
Eve Wang
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].