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Question
Saturday, April 7, 2018 4:28 PM
I have been dealing with this issue for a while and have searched all over the forums for a solution that works with no luck. Given how many people report this same issue I am amazed that Microsoft has not yet come up with a solution.
I have uninstalled the redistributable packages and receive this error when I try to install them again.
++++++++++++++++
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'vc_runtimeMinimum_x64.msi' in the box below
C:\ProgramData\Package Cache\7B50D081-E670-3B43-A460-0E2CDB5CE984}v14.0.23918\packages\vcRuntimeMinimum_amd64\
+++++++++++++++++
In all other posts recommendations point to re-installing the VS packages as well as running the cleaner program. I have done all those and still run into this.
The only solution remaining is to reformat the computer and start over since I cannot install any program. Amazing that one cannot even install a Microsoft package and the repair does not work either. Repair pops the same message.
I have installed and worked with the following apps to fix this issue:
- MicrosoftProgram_Install_and_Uninstall.meta.diagcab
- vs_community__1474665370.1518546842.exe
- vc_redist.x64.exe
Any ideas on how I may be able fix this?
All replies (4)
Saturday, April 7, 2018 5:01 PM
There is a couple of things to remember, there are multiple versions of the VS redistributable, and only the same version would use that package cache directory. So only the same version would have a chance at fixing this.
The version in the path, 14.0.23918 is the version that comes along with Visual Studio 2015 Update 2, I think. So unless you can get the Visual Studio 2015 Update 2 redistributable then you don't have much of a chance to fix this.
This is a signature. Any samples given are not meant to have error checking or show best practices. They are meant to just illustrate a point. I may also give inefficient code or introduce some problems to discourage copy/paste coding. This is because the major point of my posts is to aid in the learning process.
Saturday, April 7, 2018 5:06 PM
Thank you for your prompt reply.
The update you are specifying is: https://blogs.msdn.microsoft.com/chuckw/2016/03/31/visual-studio-2015-update-2/
I have tried to install it but the installer states that the update has already been installed an other action may be taken. I cannot even repair it. It just gives me the alert and stops.
Sunday, April 8, 2018 3:02 PM | 1 vote
Hmm, well the post itself clearly states the correct version, but interestingly enough, the link Visual C++ 2015 Update 2 Redistributable packages leads to a non existent page, and the x86 and x64 links have been replaced with links to the Update 3 version of the runtime.
This is the details of the redistributable I got from those links:
That is not the Update 2 version number. Interestingly, the Update 1 redistributable is still available, but they just wiped the Update 2 version and all links to Update 2 itself away completely.
So I personally don't know what to suggest beyond running process monitor and checking which registry entries it reads related to that package and removing them. But I shouldn't have to say that this is dangerous and you should really only do this after a system backup.
But I understand how annoying this is, I have had to reinstall Windows a few times because the Visual Studio install broke and I couldn't reinstall it.
This is a signature. Any samples given are not meant to have error checking or show best practices. They are meant to just illustrate a point. I may also give inefficient code or introduce some problems to discourage copy/paste coding. This is because the major point of my posts is to aid in the learning process.
Monday, April 9, 2018 8:02 AM
Hi,
Welcome to MSDN forum.
>>I have uninstalled the redistributable packages and receive this error when I try to install them again.
The package(v14.0.23918) is older packages on your machine, the new version of Visual C++ redistributable try to update it when you install again. In order to upgrade them, they have to be uninstalled first. However, the older package's cached installer(either one of the two files above) is gone, there is no way for it to be uninstalled.
Go to check it if these two files exists on your machine:
C:\ProgramData\Package Cache{7B50D081-E670-3B43-A460-0E2CDB5CE984}v14.0.23918\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi
C:\WINDOWS\Installer\5cc01a73.msi
If they exist, that means it's most likely anti-virus was locking them.
If they don't exit, you need to get the exact same MSI package, find a computer which has visual studio 2015 with update 2, copy the msi to your pc.
Besides, Using MsiInv to gather information about what is installed on a computer, find visual c++14.0.23918 and uninstall it completely, then install the new version.
Best regards,
Joyce
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