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What does this SCCM Application Deployment exit code mean: 2147972441

Question

Friday, August 23, 2019 5:25 AM

Hi,

I have an Office 365 Pro Plus SCCM Deployment that works on other computers but with one computer.  This is the error and I don't know what it means.  Can someone please interpret? Thank you.

    Prepared working directory: C:\WINDOWS\ccmcache\6i AppEnforce 8/22/2019 10:02:50 PM 7380 (0x1CD4)
    Prepared command line: "C:\WINDOWS\ccmcache\6i\setup.exe" /configure configuration.xml AppEnforce 8/22/2019 10:02:50 PM 7380 (0x1CD4)
    Executing Command line: "C:\WINDOWS\ccmcache\6i\setup.exe" /configure configuration.xml with user context AppEnforce 8/22/2019 10:02:50 PM 7380 (0x1CD4)
    Working directory C:\WINDOWS\ccmcache\6i AppEnforce 8/22/2019 10:02:50 PM 7380 (0x1CD4)
    Post install behavior is BasedOnExitCode AppEnforce 8/22/2019 10:02:51 PM 7380 (0x1CD4)
    Waiting for process 8784 to finish.  Timeout = 120 minutes. AppEnforce 8/22/2019 10:02:51 PM 7380 (0x1CD4)
    Process 8784 terminated with exitcode: 2147972441 AppEnforce 8/22/2019 10:05:46 PM 7380 (0x1CD4)
    Looking for exit code -2146994855 in exit codes table... AppEnforce 8/22/2019 10:05:46 PM 7380 (0x1CD4)
    Unmatched exit code (2147972441) is considered an execution failure. AppEnforce 8/22/2019 10:05:46 PM 7380 (0x1CD4)
++++++ App enforcement completed (175 seconds) for App DT "Office 365 Default Deployment Type" [ScopeId_980444C0-E29B-454B-A919-6D88AAB22CF8/DeploymentType_44f22d45-3b62-4336-a188-9d7728edfa21], Revision: 3, User SID: ] ++++++ AppEnforce 8/22/2019 10:05:46 PM 7380 (0x1CD4)

All replies (2)

Sunday, August 25, 2019 12:55 PM | 1 vote

ConfigMgr does *not* have Application exit codes. As the name explicitly says tough, this is an **Application** exit code -- ConfigMgr is simply passing back the exit code from the command-line that it ran. Thus, in this case, the exit code belongs to your O365 PP command-line and you need to investigate the O365 PP installation log files. I don't know what those are though so you'll need to do some of your own research or ask in a O365 PP forum.

Jason | https://home.configmgrftw.com | @jasonsandys


Monday, August 26, 2019 7:33 AM | 1 vote

Hi,

Have you tried looking for clues in the event viewer? If there are no clues there, I suggest you ask in the following Office forum:
https://social.technet.microsoft.com/Forums/en-US/home?forum=Office2016setupdeploy

Best regards,
Larry

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