Windows 10 Pro version 1903 Windows Update Issues

Question

_{Monday, September 16, 2019 9:08 AM}

We have recently deployed Windows 10 Pro 1903 OS. When we do windows updates in Workgroup by manually pointing the machines to WSUS the updates get installed. When we join the system to domain and GP is applied, the Windows update fails saying Undoing changes. The machine boot up and we can logon fine. When we check in Update history the  update have an error code as 0x80070005.

Not sure what exactly in GP is blocking. Anyone can suggest some solution?

Thanks & Regards

Sitaram

All replies (11)

_{Tuesday, September 17, 2019 9:21 AM}

Hi，

The error code 0x80070005 indicates that the system user doesn’t have the required permission, or the system update is missing some critical files that are required for installing the update. This may also indicate an underlying issue with your hard drive such as a bad sector which corrupts the system or update files downloaded and saved on your storage media. Try the following steps:

Step 1: Backup your Critical Files Immediately;

Step 2: Recover Files Lost Due to the Error;

Step 3: Check the Disk Space: Windows update requires adequate storage space to apply the update successfully;

Step 4: Use Windows Updates Troubleshooter:

Step 5: Run SFC (Open the command and type sfc/scannow );

Step 6: Scan for Virus and Malware;

Final Step: Reset Windows Installation:

This option can surely fix the error code 0x80070005. So before following the below steps, backup if you haven’t already!

• Press Windows + X and click ‘Settings’, and then Click ‘Update & Security.’
• Under ‘Reset This PC’ click ‘Get Started’ button and follow the Windows PC Reset on-screen instructions.

In case you still face a problem, reinstall Windows using the Windows installation disc.

Besides, refer to the following link:

Fix Windows Update errors

Unable to complete updates. Undoing changes

Best regards，

Kiki Shi

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_{Wednesday, September 18, 2019 7:01 AM}

Hi,

The update happens fine when the machine is not in domain. But when we join the system to domain and apply a lockdown GPO it starts giving issues. sfc /scannow does mention corrupt files and it says it cannot repair some of them. I am not getting if there is anything else to be done in GPO for Windows 10 Pro 1903. I am trying to update using local administrator account. Any specific permissions to be done for Windows update to work? If it is not happening when it was in workgroup also then we can conclude an issue with the Windows OS corruption or some hardware issue. There is no issue with the space. Anything else to be done?

Regards

Sitaram

_{Friday, September 20, 2019 10:04 AM}

Hi,

You can use the following command in the CMD to capture the log:

Get-WindowsUpdateLog

And after the log generated, you can see if the log has any specific information.

More details you can refer to the following link:

/en-us/windows/deployment/update/windows-update-logs

Best regards,

Kiki Shi

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, September 24, 2019 7:47 AM}

Hi，

Would you mind letting me know the update of the problem? If you have any questions, please feel free to reach me out.

Best regards,

Kiki Shi

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Tuesday, September 24, 2019 2:45 PM}

The issue still persist. I am not getting the reason in the Get-WindowsUpdateLog output. I have tried declining the .Net Framework updates to ensure only the cimulative windows update gets installed but still it does not work.

Here is the Get-WindowsUpdateLog output.

2019/09/24 19:11:54.6514217 6972  5688  Shared          InitializeSus
2019/09/24 19:11:54.6533350 6972  5688  IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.
2019/09/24 19:11:54.6534541 6972  5688  Agent           WU client version 10.0.18362.207
2019/09/24 19:11:54.6537976 6972  5688  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019/09/24 19:11:54.6538863 6972  5688  Agent           Base directory: C:\Windows\SoftwareDistribution
2019/09/24 19:11:54.6544467 6972  5688  Agent           Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
2019/09/24 19:11:54.6558936 6972  5688  DataStore       JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/09/24 19:11:54.8136875 6972  5688  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2019/09/24 19:11:54.8139668 6972  5688  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019/09/24 19:11:54.8156111 6972  5688  Shared          Network state: Connected
2019/09/24 19:11:54.9062673 6972  5688  Misc            The volatile RebootRequired key exists
2019/09/24 19:11:54.9101119 6972  5688  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2019/09/24 19:11:54.9101228 6972  5688  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019/09/24 19:11:54.9101314 6972  5688  Shared          Power status changed
2019/09/24 19:11:54.9151605 6972  5688  Agent           Initializing global settings cache
2019/09/24 19:11:54.9151625 6972  5688  Agent           WSUS server: http://wsusserver:8530
2019/09/24 19:11:54.9151640 6972  5688  Agent           WSUS status server: http://wsusserver:8530
2019/09/24 19:11:54.9152840 6972  5688  Agent           Alternate Download Server: (null)
2019/09/24 19:11:54.9152893 6972  5688  Agent           Fill Empty Content Urls: No
2019/09/24 19:11:54.9152906 6972  5688  Agent           Target group: (Unassigned Computers)
2019/09/24 19:11:54.9152919 6972  5688  Agent           Windows Update access disabled: No
2019/09/24 19:11:54.9152934 6972  5688  Agent           Do not connect to Windows Update Internet locations: Yes
2019/09/24 19:11:54.9221156 6972  5688  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-09-25 12:36:15, not idle-only, not network-only
2019/09/24 19:11:54.9895938 6972  5688  Agent           Initializing Windows Update Agent
2019/09/24 19:11:54.9898558 6972  5688  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2019/09/24 19:11:54.9904952 6972  5688  IdleTimer       IdleTimer::NetworkStateChanged. Network connected? Yes
2019/09/24 19:11:55.0411502 6972  4276  DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/09/24 19:11:55.0411526 6972  4276  DownloadManager Power state changed from <unknown> to AC.
2019/09/24 19:11:55.0518027 5228  6284  ComApi          * START *   Commit   ClientId = UpdateOrchestrator
2019/09/24 19:11:55.0566111 6972  3256  DownloadManager Preparing update for install, updateId = 3BA88528-0B6D-4FFB-970F-93510E539341.200.
2019/09/24 19:11:55.0587647 6972  3256  Reporter        OS Product Type = 0x00000030
2019/09/24 19:11:55.1471792 3128  1836  Handler         Commit is not required for this handler.
2019/09/24 19:11:55.1472173 6972  3256  Agent           Commit update {3BA88528-0B6D-4FFB-970F-93510E539341}.200 HR=0
2019/09/24 19:11:55.1480257 6972  3256  Agent           *FAILED* [8024000C] Method failed [CAgentUpdateManager::ManufactureHistoryEventForOSUpgrade:14700]
2019/09/24 19:11:55.1487818 5228  6284  ComApi          * END *   Commit   hr=0x00000000
2019/09/24 19:11:55.1647109 5228  6284  ComApi          * START *   Commit   ClientId = UpdateOrchestrator
2019/09/24 19:11:55.1676408 6972  5992  DownloadManager Preparing update for install, updateId = AB11DCBD-AD0E-4CB4-B143-3527DCF2BF7C.200.
2019/09/24 19:11:55.2575832 1612  3296  Handler         Commit is not required for this handler.
2019/09/24 19:11:55.2576200 6972  5992  Agent           Commit update {AB11DCBD-AD0E-4CB4-B143-3527DCF2BF7C}.200 HR=0
2019/09/24 19:11:55.2583801 6972  5992  Agent           *FAILED* [8024000C] Method failed [CAgentUpdateManager::ManufactureHistoryEventForOSUpgrade:14700]
2019/09/24 19:11:55.2587367 5228  6284  ComApi          * END *   Commit   hr=0x00000000
2019/09/24 19:12:02.5958698 6972  5688  Shared          UninitializeSUS
2019/09/24 19:12:02.5958785 6972  5688  Misc            CSusClientGlobal::DoServicePreShutdown
2019/09/24 19:12:02.5958803 6972  5688  IdleTimer       Idle timer disabled in preparation for service shutdown
2019/09/24 19:12:02.5958872 6972  5688  Misc            WUTaskManager uninit
2019/09/24 19:12:02.5958898 6972  5688  Agent           Earliest future timer found: 
2019/09/24 19:12:02.5958981 6972  5688  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-09-25 12:36:15, not idle-only, not network-only
2019/09/24 19:12:02.6009565 6972  5688  Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:Yes
2019/09/24 19:12:02.6009627 6972  5688  Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:Yes
2019/09/24 19:12:02.8790027 6972  5688  Misc            Agent uninit
2019/09/24 19:12:02.8795955 6972  5688  Misc            Reporter uninit
2019/09/24 19:12:02.8796969 6972  5688  Misc            network cost manager uninit
2019/09/24 19:12:02.8797139 6972  5688  Misc            Eventer uninit
2019/09/24 19:12:03.8868113 6972  5688  Misc            ServiceManager uninit
2019/09/24 19:12:03.8868331 6972  5688  Misc            PersistentTimeoutScheduler uninit
2019/09/24 19:12:03.8868357 6972  5688  Misc            datastore uninit
2019/09/24 19:12:04.2755649 6972  5688  Misc            setting cache uninit
2019/09/24 19:12:04.2755672 6972  5688  Misc            security checker uninit
2019/09/24 19:12:04.2755705 6972  5688  Misc            Test Hook uninit
2019/09/24 19:12:04.2755714 6972  5688  Misc            IdleTimer uninit
2019/09/24 19:12:04.2758687 6972  5688  Shared          * END * Service exit Exit code = 0x240001
2019/09/24 19:15:58.1073069 2516  2652  Shared          InitializeSus
2019/09/24 19:15:58.1079596 2516  2652  IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.
2019/09/24 19:15:58.1082104 2516  2652  Agent           WU client version 10.0.18362.207
2019/09/24 19:15:58.1085608 2516  2652  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019/09/24 19:15:58.1086462 2516  2652  Agent           Base directory: C:\Windows\SoftwareDistribution
2019/09/24 19:15:58.1092646 2516  2652  Agent           Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
2019/09/24 19:15:58.1126056 2516  2652  DataStore       JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/09/24 19:16:02.5923684 2516  2652  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2019/09/24 19:16:02.5926930 2516  2652  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019/09/24 19:16:02.5941101 2516  2652  Shared          Network state: Connected
2019/09/24 19:16:06.2980344 2516  2652  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2019/09/24 19:16:06.2980445 2516  2652  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019/09/24 19:16:06.2980518 2516  2652  Shared          Power status changed
2019/09/24 19:16:06.3053402 2516  2652  Agent           Initializing global settings cache
2019/09/24 19:16:06.3053424 2516  2652  Agent           WSUS server: http://wsusserver:8530
2019/09/24 19:16:06.3053438 2516  2652  Agent           WSUS status server: http://wsusserver:8530
2019/09/24 19:16:06.3053451 2516  2652  Agent           Alternate Download Server: (null)
2019/09/24 19:16:06.3054275 2516  2652  Agent           Fill Empty Content Urls: No
2019/09/24 19:16:06.3054315 2516  2652  Agent           Target group: (Unassigned Computers)
2019/09/24 19:16:06.3054326 2516  2652  Agent           Windows Update access disabled: No
2019/09/24 19:16:06.3054340 2516  2652  Agent           Do not connect to Windows Update Internet locations: Yes
2019/09/24 19:16:06.3303201 2516  2652  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-09-25 12:36:15, not idle-only, not network-only
2019/09/24 19:16:06.3411456 2516  2652  Agent           Initializing Windows Update Agent
2019/09/24 19:16:06.3414279 2516  2652  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2019/09/24 19:16:06.3578431 2516  2652  Agent           Attempt 1 to obtain post-reboot results for event with cookie 30765783_745646320.
2019/09/24 19:16:11.4661276 2516  2652  Handler         Post-reboot status for session 30765783_745646320: 0x80070005.
2019/09/24 19:16:11.5075160 2516  2652  Agent           Attempt 1 to obtain post-reboot results for event with cookie 30765784_2620527065.
2019/09/24 19:16:11.5134567 2516  2652  Handler         Post-reboot status for session 30765784_2620527065: 0x80070005.
2019/09/24 19:16:11.6180061 2516  2652  Reporter        OS Product Type = 0x00000030
2019/09/24 19:16:11.8341171 2516  2652  IdleTimer       IdleTimer::NetworkStateChanged. Network connected? Yes
2019/09/24 19:16:13.3461022 2516  3652  DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/09/24 19:16:13.3461046 2516  3652  DownloadManager Power state changed from <unknown> to AC.
2019/09/24 19:16:26.8187527 2516  2652  Agent           Refreshing global settings cache
2019/09/24 19:16:26.8187572 2516  2652  Agent           WSUS server: http://wsusserver:8530 (Unchanged)
2019/09/24 19:16:26.8187587 2516  2652  Agent           WSUS status server: http://wsusserver:8530 (Unchanged)
2019/09/24 19:16:26.8187599 2516  2652  Agent           Alternate Download Server: (null) (Changed)
2019/09/24 19:16:26.8187612 2516  2652  Agent           Fill Empty Content Urls: No (Unchanged)
2019/09/24 19:16:26.8187626 2516  2652  Agent           Target group: (Unassigned Computers) (Unchanged)
2019/09/24 19:16:26.8187637 2516  2652  Agent           Windows Update access disabled: No (Unchanged)
2019/09/24 19:16:26.8187653 2516  2652  Agent           Do not connect to Windows Update Internet locations: Yes (Unchanged)
2019/09/24 19:18:39.6938855 2516  2652  Shared          Power status changed
2019/09/24 19:18:39.6942084 2516  3652  DownloadManager Received power state change notification: Old: AC; New: AC.
2019/09/24 19:24:56.2850784 2692  2856  ComApi          * START *   SLS Discovery
2019/09/24 19:24:56.2876920 2516  2200  IdleTimer       WU operation (CDiscoveryCall::Init ID 1) started; operation # 17; does use network; is not at background priority
2019/09/24 19:24:56.2894278 2516  1004  IdleTimer       WU operation (CDiscoveryCall::Init ID 1, operation # 17) stopped; does use network; is not at background priority
2019/09/24 19:24:56.2897901 2692  2856  ComApi          *QUEUED* SLS Discovery
2019/09/24 19:24:56.3042522 2692  3224  ComApi          *RESUMED* Discovery
2019/09/24 19:24:56.3043007 2692  3224  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
2019/09/24 19:24:56.3043632 2692  3224  Api             * END *   Discovery ClientId
2019/09/24 19:24:56.3064091 2692  2856  ComApi          *FAILED* [8024500C] Method failed [CSLSClientProxy::GetSLSDataChunk:256]
2019/09/24 19:24:56.3077194 2692  2856  ComApi          * START *   SLS Discovery
2019/09/24 19:24:56.3090904 2516  2200  IdleTimer       WU operation (CDiscoveryCall::Init ID 2) started; operation # 22; does use network; is not at background priority
2019/09/24 19:24:56.3097524 2516  1004  IdleTimer       WU operation (CDiscoveryCall::Init ID 2, operation # 22) stopped; does use network; is not at background priority
2019/09/24 19:24:56.3098588 2692  2856  ComApi          *QUEUED* SLS Discovery
2019/09/24 19:24:56.3198635 2692  3224  ComApi          *RESUMED* Discovery
2019/09/24 19:24:56.3198675 2692  3224  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
2019/09/24 19:24:56.3198687 2692  3224  Api             * END *   Discovery ClientId
2019/09/24 19:24:56.3216339 2692  2856  ComApi          *FAILED* [8024500C] Method failed [CSLSClientProxy::GetSLSDataChunk:256]
2019/09/24 19:26:05.8692901 2804  4020  ComApi          * START *   Federated Search ClientId = Windows Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24) (cV: hWutsPd2U0SHjopR.1.0)
2019/09/24 19:26:05.8703936 2516  2200  IdleTimer       WU operation (SR.Windows Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24) ID 3) started; operation # 32; does use network; is not at background priority
2019/09/24 19:26:05.8707691 2516  2060  Agent           Processing auto/pending service registrations and recovery.
2019/09/24 19:26:05.8714334 2516  2060  Misc            *FAILED* [8024500C] Method failed [CSLSEndpointProvider::GetWUClientData:2276]
2019/09/24 19:26:05.8715332 2516  2060  Misc            *FAILED* [8024500C] EP: get client data
2019/09/24 19:26:05.8715401 2516  2060  Misc            *FAILED* [8024500C] Method failed [CSLSEndpointProvider::GetSecondaryServicesEnabledState:1690]
2019/09/24 19:26:05.8715439 2516  2060  Agent           *FAILED* [8024500C] Method failed [CAgentServiceManager::DetectAndToggleServiceState:2910]
2019/09/24 19:26:05.8715492 2516  2060  Agent           *FAILED* [8024500C] Failed to resolve federated serviceId 9482F4B4-E343-43B6-B170-9A65BC822C77
2019/09/24 19:26:05.8715597 2516  2060  Agent           *FAILED* [8024500C] Failed to execute service registration call {B8EE182A-1DD4-4B2C-84E4-B4BA68AF5C62} (cV: hWutsPd2U0SHjopR.1.0.1)
2019/09/24 19:26:05.8716668 2516  2060  IdleTimer       WU operation (SR.Windows Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24) ID 3, operation # 32) stopped; does use network; is not at background priority
2019/09/24 19:26:05.8727123 2804  2500  ComApi          * END *   Federated Search failed to process service registration, hr=0x8024500C (cV = hWutsPd2U0SHjopR.1.0)
2019/09/24 19:28:47.5214334 2516  3652  Misc            Got WSUS Client/Server URL: http://wsusserver:8530/ClientWebService/client.asmx""
2019/09/24 19:28:47.5325833 2516  3652  ProtocolTalker  OK to reuse existing configuration
2019/09/24 19:28:47.5325981 2516  3652  ProtocolTalker  Cached cookie has expired or new PID is available
2019/09/24 19:28:47.5326256 2516  3652  Misc            Got WSUS SimpleTargeting URL: http://wsusserver:8530""
2019/09/24 19:28:47.5330224 2516  3652  IdleTimer       WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 35; does use network; is at background priority
2019/09/24 19:28:47.5331041 2516  3652  ProtocolTalker  Initializing simple targeting cookie, clientId = 7a746a0f-399f-4321-8c32-d3aca9b60c08, target group = , DNS name = d1904-prd-arf.msft.cbay
2019/09/24 19:28:47.5331100 2516  3652  ProtocolTalker    Server URL = http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
2019/09/24 19:28:47.5331333 2516  3652  WebServices     Auto proxy settings for this web service call.
2019/09/24 19:28:47.5748234 2516  3652  IdleTimer       WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 35) stopped; does use network; is at background priority
2019/09/24 19:28:47.5750935 2516  3652  IdleTimer       WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 36; does use network; is at background priority
2019/09/24 19:28:47.5751287 2516  3652  WebServices     Auto proxy settings for this web service call.
2019/09/24 19:28:47.5856066 2516  3652  IdleTimer       WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 36) stopped; does use network; is at background priority
2019/09/24 19:28:47.5856802 2516  3652  ProtocolTalker  PTInfo: Server requested registration
2019/09/24 19:28:47.6485440 2516  3652  Misc            Got WSUS Reporting URL: http://wsusserver:8530/ReportingWebService/ReportingWebService.asmx""
2019/09/24 19:28:47.6489907 2516  3652  IdleTimer       WU operation (CLegacyEventUploader::HandleEvents) started; operation # 37; does use network; is at background priority
2019/09/24 19:28:47.6491234 2516  3652  WebServices     Auto proxy settings for this web service call.
2019/09/24 19:28:47.6676895 2516  3652  IdleTimer       WU operation (CLegacyEventUploader::HandleEvents, operation # 37) stopped; does use network; is at background priority
2019/09/24 19:31:07.8412676 1712  1120  ComApi          * START *   SLS Discovery
2019/09/24 19:31:07.8435112 2516  2200  IdleTimer       WU operation (CDiscoveryCall::Init ID 4) started; operation # 40; does use network; is not at background priority
2019/09/24 19:31:07.8443274 2516  1004  IdleTimer       WU operation (CDiscoveryCall::Init ID 4, operation # 40) stopped; does use network; is not at background priority
2019/09/24 19:31:07.8445453 1712  1120  ComApi          *QUEUED* SLS Discovery
2019/09/24 19:31:07.8539921 1712  1580  ComApi          *RESUMED* Discovery
2019/09/24 19:31:07.8540057 1712  1580  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
2019/09/24 19:31:07.8540069 1712  1580  Api             * END *   Discovery ClientId
2019/09/24 19:31:07.8560146 1712  1120  ComApi          *FAILED* [8024500C] Method failed [CSLSClientProxy::GetSLSDataChunk:256]
2019/09/24 19:31:08.4650194 1712  1120  ComApi          * START *   Federated Search ClientId = Update;ScanForUpdates (cV: L0YtTFcWHkujZsK9.1.0.1.1.0)
2019/09/24 19:31:08.4673077 2516  2200  IdleTimer       WU operation (SR.Update;ScanForUpdates ID 5) started; operation # 45; does use network; is not at background priority
2019/09/24 19:31:08.4673762 2516  2060  Agent           *FAILED* [80248014] GetServiceObject couldn't find service '855E8A7C-ECB4-4CA3-B045-1DFA50104289'.
2019/09/24 19:31:08.4673791 2516  2060  Agent           *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1980]
2019/09/24 19:31:08.4673813 2516  2060  Agent           Processing auto/pending service registrations and recovery.
2019/09/24 19:31:08.4680368 2516  2060  Misc            *FAILED* [8024500C] Method failed [CSLSEndpointProvider::GetWUClientData:2276]
2019/09/24 19:31:08.4680425 2516  2060  Misc            *FAILED* [8024500C] EP: get client data
2019/09/24 19:31:08.4680457 2516  2060  Misc            *FAILED* [8024500C] Method failed [CSLSEndpointProvider::GetSecondaryServicesEnabledState:1690]
2019/09/24 19:31:08.4680492 2516  2060  Agent           *FAILED* [8024500C] Method failed [CAgentServiceManager::DetectAndToggleServiceState:2910]
2019/09/24 19:31:08.4680539 2516  2060  Agent           *FAILED* [8024500C] Failed to resolve federated serviceId 855E8A7C-ECB4-4CA3-B045-1DFA50104289
2019/09/24 19:31:08.4680675 2516  2060  Agent           *FAILED* [8024500C] Failed to execute service registration call {0902D4D7-25F6-451B-92F8-CA372F87A48A} (cV: L0YtTFcWHkujZsK9.1.0.1.1.0.1)
2019/09/24 19:31:08.4680928 2516  2060  IdleTimer       WU operation (SR.Update;ScanForUpdates ID 5, operation # 45) stopped; does use network; is not at background priority
2019/09/24 19:31:08.4684434 1712  1540  ComApi          * END *   Federated Search failed to process service registration, hr=0x8024500C (cV = L0YtTFcWHkujZsK9.1.0.1.1.0)
2019/09/24 19:34:19.6053482 2516  2652  Shared          Power status changed
2019/09/24 19:34:27.5602984 2516  3652  DownloadManager Received power state change notification: Old: AC; New: AC.
2019/09/24 19:34:37.7985348 5284  5352  ComApi          * START *   SLS Discovery
2019/09/24 19:34:37.8244559 2516  3628  IdleTimer       WU operation (CDiscoveryCall::Init ID 6) started; operation # 50; does use network; is not at background priority

_{Friday, September 27, 2019 9:09 AM}

Hi,

Sorry for the reply delays. From the log we can see the error:

This information shows that the devise is not the only one which can be recognized in WSUS.

You can refer to the following links for more help:

1. https://social.technet.microsoft.com/Forums/en-US/3b941e2f-eb9a-481b-a577-e4aabc97b3c1/warning-reporter-failed-to-upload-events-with-hr-8024000cin-windows-updatelog?forum=configmanagersecurity

2. https://social.technet.microsoft.com/Forums/en-US/1cef13d7-1650-415a-a6aa-541c593c4bde/client-not-reporting-to-wsus-cannot-deserialise-reporting-data?forum=winserverwsus

Hope can help you.

Have a nice day^-^

Best regards,

Kiki Shi

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Friday, October 4, 2019 3:17 AM}

Hi,

I am very happy to help you. Would you mind letting me know the update of the problem?  If you think the answer is helpful, please mark it as a reply, which will help more users get valid information.

Have a nice day=.=

Best regards,

Kiki Shi

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Friday, October 4, 2019 6:29 AM}

you could ask in the dedicated WSUS forum: Windows Server > WSUS

_{Friday, October 4, 2019 10:22 AM}

Hi KiKi,

The issue is not resolved. I followed those registrations methods in the links provided but no luck. We have built the machine freshly using ISO downloaded using media creator tool. As long as the newly built machine is in workgroup, the patches install fine from WSUS but when the same machine joins domain and group policy applies it starts giving problem. No sure what is holding up.

Thanks. 

_{Friday, October 4, 2019 10:28 AM}

The issue is not with WSUS. Client systems running with Windows 10 Pro 1903 version are able to get updates from WSUS. patches do download to client systems fine, the patches installs and prompt for reboot. During the reboot the system crashes, else normally it will show % percentage but in this case it reboots and while booting up the system shows the message as Could't complete the updates, undoing changes  like that. So it looks to be an issue with the system which is applied with group policy.

_{Tuesday, October 8, 2019 2:19 AM}

Hi,

"the patches install fine from WSUS but when the same machine joins domain and group policy applies it starts giving problem."

For your problem, contact your dc admin for help, their GPOs influence clients' update and type gpresult command on problematic client to check which policies have been applied.

Best regards,

Kiki Shi

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].