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Windows 10 (domain-joined) not showing logged in user at lock screen, after waking?

Question

Tuesday, August 11, 2015 11:03 PM | 2 votes

We have a Windows 2008 R2 domain (soon to be upgraded to Windows 2012 R2) with a number of clients connected including Windows 7, 8.1 and now 10.

When our Windows 10 Pro users lock their machines, and then allow the machine to go into sleep mode (or even just having the screen go to sleep) and then they return to log back in, the login screen reverts to the "Other User" login, and not the name of the user who has locked the machine.   The user must re-enter their full username and password in order to log back into their profile (which is as it was when they locked the system) but this is less convenient than the way all our other client machines behave, where you have to simply re-enter your password, as the machine remembers the username of the person who locked the machine.

Is this a known issue?  Is it a bug between Windows 10 Pro and a 2008 R2 domain?   I have been able to reproduce this issue on every Windows 10 Pro client on my domain, so this definitely is Windows 10/domain joined PC related.

All replies (10)

Wednesday, August 12, 2015 6:52 AM âś…Answered | 2 votes

Hi onetech-it,

Please run "RSOP.msc" to check whether this group policy has been deployed to the Windows 10 machine.

Computer Configuration\Windows Settings\Security Settings\Security Options\Interactive logon: Do not display last user name

Best regards

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Wednesday, August 12, 2015 8:51 PM

We most definitely have a GPO that Enables the policy "Interactive Logon:  Do not display last user name".  We get the exact behavior OneTech-IT describes.


Thursday, August 13, 2015 2:02 AM

This was the fix!   Thank you!


Thursday, August 20, 2015 2:20 PM

We most definitely have a GPO that Enables the policy "Interactive Logon:  Do not display last user name".  We get the exact behavior OneTech-IT describes.

Same here and I believe that this is a bug in Windows 10, as this is not the same experience in Windows 8.1.

The "Interactive Logon: Do not display last user name" *SHOULD* define whether the user name of the last logged on user is displayed when a machine is logged off.

The "Interactive Logon: Display user information when the session is locked" *SHOULD* define whether the user name of the currently logged on user is displayed on the lock screen.

On a Windows 8.1 machine with "Interactive Logon: Do not display last user name" set as Enabled and "Interactive Logon: Display user information when the session is locked" set as not defined (because "User display name, domain and user names" is the default), we have expected behavior where the user name is displayed on the lock screen.  On a Windows 10 machine with same settings, the user name is not displayed on the lock screen.

We do not want to disable "Interactive Logon: Do not display last user name" because we do not want someone to see who was last logged into a machine that is currently not logged on.


Friday, August 21, 2015 6:45 PM

Same here, Win 8.1 and Win 10 in a Domain 2012R2.

i think, that is a bug. on a locked win 10 client i cannot check, if someone is logged in or not.


Monday, August 24, 2015 4:09 PM

We have 2012 R2 Domain and Windows 10 Enterprise Clients. Our IT policy wants the "Interactive Logon: Do not display last user name" be enabled but we still want to show the logged in user information on lock screen. I tried and enabled "Interactive Logon: Display user information when the session is locked" and forced it to clients. checked the RSOP.msc of the clients and the policy is pushed successfully and its enabled. however, I still get blank username and password after I lock my windows 10 client. I guess its now a known bug in windows 10. hope we get a fix soon.


Monday, August 24, 2015 7:14 PM | 2 votes

In order to see the logged on user from a locked screen, but not see the previously-logged on user at the logon screen, you need the setting Computer\Admin Templates\System\Logon, Hide Entry Points for Fast User Switching set to Enabled.  This is in addition to the other referenced setting "Do not display last user name".


Monday, August 24, 2015 7:25 PM

In order to see the logged on user from a locked screen, but not see the previously-logged on user at the logon screen, you need the setting Computer\Admin Templates\System\Logon, Hide Entry Points for Fast User Switching set to Enabled.  This is in addition to the other referenced setting "Do not display last user name".

I have confirmed that this does work, HOWEVER, this is not how Windows 8.1 acted.  With Win8.1, we could see the currently logged in user and have fast user switching.

Are you saying that with Win10 we can only have one or the other?


Monday, August 24, 2015 9:05 PM

The behavior was changed in Windows 10, see another post https://social.technet.microsoft.com/Forums/en-US/3d124e7c-b146-42c4-acb7-d9da49a1140a/win-10-prompts-for-username-at-lock-screen?forum=win10itprogeneral as well as the KB article https://support.microsoft.com/en-us/kb/3082141


Wednesday, August 26, 2015 3:07 AM

In order to see the logged on user from a locked screen, but not see the previously-logged on user at the logon screen, you need the setting Computer\Admin Templates\System\Logon, Hide Entry Points for Fast User Switching set to Enabled.  This is in addition to the other referenced setting "Do not display last user name".

This works perfectly, what a crazy workaround for this bug. Hopefully Microsoft fix this in a future build.