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Question
Monday, February 8, 2016 9:28 PM
When I initially upgraded to Windows 10 on my laptop, I had no issues connecting to my workplace VPN. I bought a new computer on 2/3/16 with Windows 10 installed. As of now, I can connect to the VPN, but when I try to access my files I get the following error "Windows Sockets registry entries required for network connectivity are missing". I have tried everything on every forum to fix this issue to no avail.
I have done the following:
Uninstalled network adaptors and restarted
Ran network troublshooter:
Reset the TCP/IP stack
Release the IP address
Renew the IP address
Flush and reset the DNS client resolver cache
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter
Turned off all firewalls and anti virus
netcfg –d
Disabled default gateway
Nothing has worked so far. I work from home (or at least I did when I could connect to my office). I need a solution to this issue. Please help!
All replies (2)
Tuesday, February 9, 2016 12:47 AM ✅Answered
Suggestions:
Uninstall WAN Miniport (IP), Wan Miniport(IPv6) and Wan Miniport (PPTP).
Open Device Manager. To do this:
Press W+R keys to open Run menu and type in mmc devmgmt.msc followed by hitting the Enter key.
Uninstall WAN Miniport (IP), Wan Miniport(IPv6) and Wan Miniport (PPTP).
Reboot.
Now recheck the issue.
======================
Reset Winsock.
Press Windows key + X and select Command Prompt (Admin).
Click yes on User Account Control prompt. .
Type netsh Winsock reset in the prompt and press enter.
Reset TCP/IP
How to reset TCP/IP by using the NetShell utility
It is also applicable for Windows 10 also.
=================
Clean from Registry:
1) Start > Run > type "regedit" > hit enter.
2) Locate the following subkey:
** HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services**
3) Right click and delete the entire Winsock key and the Winsock2 keys.
4) Close regedit.
Now, re-install TCP/IP overtop itself
1) Login as admin. In control panel open up, "Network and Sharing Center"
2) Right click "Local Area Connection", and then click "Properties"
3) Under the This Component Uses the Following Items dialog box, click Install
4) Click Protocol, and then click Add
5) Click Have Disk
6) In the Copy Manufacture's files from box, type C:\windows\inf and then click OK.
7) In the list of protocols, click Internet Protocol (TCP/IP) and then click OK. Restart computer.
S.Sengupta, Windows Experience MVP
Tuesday, February 16, 2016 8:11 AM
Hi,
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