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Question
Wednesday, July 22, 2015 10:39 AM
Hi All,
I have Office 365 ProPlus installed, and a GPO set to force updates as soon as available on the CDN.
My office install currently reports as version 15.0.4727.1003 i.e. June. Yet the 15.0.4737.1003 version is available.
When I click to 'Update Now' I just get the message that I'm up to date...?!
How to troubleshoot?
All replies (5)
Monday, July 27, 2015 2:22 AM ✅Answered
Thank you for the update, Peter.
Did you ever configure Office 365 ProPlus to use a different update source, like an internal UNC or HTTP path? By default, the automatic updates use the cloud as the update source. If the default update source is changed, the latest updates won't be detected from the cloud.
Here are two articles which provides detailed information about Office 365 updating, just for your reference:
Regards,
Steve Fan
Forum Support
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Thursday, July 23, 2015 1:57 AM
Hi,
If automatic and manual Office updates still don’t work, please try run an online repair of Office to see the result. To do this, please follow:
1. Go to Control Panel.
-
In Windows 8, on the Start screen, type Control Panel, and select Control Panel in the search results.
In Windows 7 or Vista, click Start > Control Panel.
2. Click Programs > Programs and Features.
3. Click the Office application you want to repair, and then click Change.
4. In Office 2013, click either Quick Repair or Online Repair.
For detailed information, please refer: https://support.microsoft.com/en-in/gp/office-2013-365-update?wa=wsignin1.0
Hope this helps.
Regards,
Steve Fan
Forum Support
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Friday, July 24, 2015 11:10 AM
Hi
This will probably work.
But I'm doing testing for an enterprise, I need to know WHY updating is not working. An online repair is not a valid workaround.
Peter
Monday, August 3, 2015 12:55 AM
Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.
Best Regards,
Steve Fan
Forum Support
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Thursday, August 6, 2015 5:22 AM
Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click here