How to remove Elara App from Windows 10?

Question

_{Wednesday, October 2, 2019 6:19 AM}

Elara is an application which is already installed on a new Windows 10 computer. Many users are complaining that this application shuts down the Windows 10 computer continuously. Reach our lexmark printer support for more details.

All replies (2)

_{Wednesday, October 2, 2019 7:37 AM}

Hi,

Actually, Elara is the title of Apntex.exe. It controls your touchpad. Based on my search, many of article claimed “It is a malware”. But, It is not malware or virus at all.

You could try to use the few steps in the link below:

http://windowsbulletin.com/how-to-fix-elara-app-preventing-windows-from-shutting-down/

If the issue still insists, you could perform a clean boot to avoid the effects of third party software.

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Open Control Panel>Programs>Programs and Features. Check if you could find Elara app to uninstall.

Regards,

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_{Monday, October 7, 2019 10:00 AM}

Hi,

Haven't received your message a few days, was your issue resolved?
I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
Best regards,
Carl

Please remember to mark the replies as answers if they help.
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