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Question
Friday, March 23, 2018 6:12 PM
I'm starting to see more and more machines on our network display "Access is Denied" when trying to install either a network printer or a local printer.
The users have local admin privileges on their machine, but are unable to install. I've logged on as domain admin, and am unable to install (both network and local). Even logging on as the local admin account on these machines gives the same error.
It just started recently. Has anyone else run in to this? Was there a recent update that is causing issues? Google isn't returning much for answers.
Thanks.
All replies (5)
Monday, March 26, 2018 12:10 PM ✅Answered | 2 votes
The issue turned out to be our AV software. Trent Micro Officescan XG.
Friday, March 23, 2018 9:27 PM
What do you try to access to and where it is located?
Ashidacchi -- http://hokusosha.com/
Monday, March 26, 2018 6:36 AM
Hi,
Please refer to the following article and check if it can help you.
"Access Denied" or other errors when you access or work with files and folders in Windows
Best Regards,
Tao
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Tuesday, April 3, 2018 2:17 AM
We haven’t heard from you for a couple of days, have you solved the problem?
Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact [email protected].
Tuesday, July 24, 2018 12:40 PM
Yes, installing the latest patch for TrendMicro Officescan XG fixed my issue as well.