User Administrator account UI performance slow

Question

_{Sunday, December 4, 2016 12:10 AM}

My win 10 Pro (ver 10.0.14393 build 14393) is an upgrade from Win 7 Pro

One of my user accounts, it was converted, did and has administrator privileges.  The UI is corrupted in that some menus appear transparent or the actions taken on them appear to not register.  If I right click on the desktop and then left click to clear the pop-up menu then the problem menu updates.  The menus may also update with time or other actions. The problem is also manifested in the hidden icons ... clicking the ^ shows a transparent window with no icons.

If I change the account to a standard user account all the problems disappear.  Changing the account from standard back to the administrator permissions causes the problems to reappear. Troubleshooting and updating drivers and software has not fixed the problem.  This is a fairly recent problem as there were no problems after the initial upgrade.  It appears that the problem occurred after one of the recent Windows updates (I don't use this account on a daily basis).

Any ideas? I already have a standard user account and would like to continue with the administrator enabled account. 

i5-4570 cpu, 16 GB ram, 64 bit OS, SSD and HDD drives, H87M motherboard, all drivers and software updated

All replies (3)

_{Monday, December 5, 2016 6:57 AM ✅Answered}

Hi jdt07734,

Did the issue occur with other administrator account? Are there any error or warning messages recorded in the Event Viewer(Windows Logs\Applications, System)?

If system restore is available, we could restore the machine to a previous normal point.

First of all, please open an administrator command line and run "sfc /scannow" or "dism /online /cleanup-image /restorehealth" to check the health of system files.

If the issue only occurred with the specific account, please try to run the following powershell command line.
"Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}"

If the issue occurred with all the administrator account, try the following gpo.
Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\User Account Control: Run all administrators in Admin Approval Mode

Best regards

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_{Monday, December 5, 2016 8:04 PM}

Thank you for the reply.

I have run sfc /scannow and it did not turn up any problems.  Windows update is current. No malware or viruses have been detected.

I will give the Get -AppXPackage a try.

I have one other admin account with just the basics setup on it.  It works fine.

The event log has several problems but they don't seem to affect the other user accounts. 

- event 41 / category 63 ... a system stopped responding (this happened on bootup)

- event 2 / category Session ... Kernal-Event-tracing failed to start (on bootup)

- event 29 / category none ... failed fast startup 0xC00000D4 (on Bootup)

- event 10016 / category none ... DistributedCOM (a permissions problem I need to track down)

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
 and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Warnings

- The Network List Manager reports no connectivity to the internet. (on Bootup - the internet is available)

- The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1. (on Bootup)

- A connection to the Windows Metadata and Internet Services (WMIS) could not be established. (on Bootup)

- A connection to the Windows Update service could not be established.

note: after bootup and login to a user account all internet functions and Windows Update work correctly.  The errors seem connected to the fast startup failure ... a new feature of Windows when a machine is shut-down.  All these errors happen at the same time.  They do not seem to have a bearing on the issue.

_{Monday, December 5, 2016 8:36 PM}

Thank you again. 

The Get-AppXPackage has cleared up the problem.  The user account under admin privileges no longer slows down or has the other problems..  I will check back in again if the problem comes back.