VM stuck in Updating state

Question

_{Sunday, May 8, 2016 11:48 PM}

From @ShadowXVII via Twitter:

My virtual machine is stuck with the status of "Updating", even after a server restart. I don't have any outbound restrictions on my NSG. The Extensions look ok. I've tried stopping and starting through the portal. After Starting it goes straight into Updating. Is there any event logs or such that will help identify what's causing it to go into "updating"?

Thanks!

@AzureSupport

All replies (1)

_{Monday, May 9, 2016 8:05 AM}

Hi,

Thank you for posting here!

1. Have you made any changes to the VM?
2. Are you working on a classic VM or an ARM VM?  

Maybe you can resize the instance of the virtual machine, making it larger. If it does not work, you can delete and recreate the virtual machine. When you delete the virtual machine, please detach the data disk from the virtual machine.

Try using; **PowerShell to force start the virtual machine
**

You could resize the VM as per your requirement and to the available VM size, kindly refer the link below for more details on this:

  https://msdn.microsoft.com/en-us/library/dn168976(v=nav.70).aspx  

Important:  Things to know when the VM is shutdown (deallocated):

• By stopping (deallocating) a VM, you not only stop the VM’s OS, you also free up the hardware and network resources Azure previously provisioned for it (a process called deallocation).

• Unless you configured static addresses, you also release the internal DIP address, as well as the public VIP address (if no other VMs are using the public VIP, as the VIP is assigned to the cloud service and not directly to the virtual machine). When you restart the VM, it will then pick up a new public VIP (if it is not joining a cloud service that already has one) as well as a new DIP.

• The VM’s OS and data disks remain intact in Azure storage and can be used to restart the VM later. However, the temporary (scratch) disk associated with the VM is released and any data on that disk could be lost.

Regards,

Sumanth BM