Our VM is repeatedly restarting
I'm being forced to logout my VM's RDP because the VM is repeatedly rebooting. This is shortly after increasing the disk size and attempting to extend my C drive to the unallocated space. Today I also installed the AMD GPU drivers for our VM. Any one…
Users cannot access port 21 on virtual machine
Users requested to have port 21 open for FTP I made some rules under network settings but the users are reporting: "I’m unable to access the FTP server due to a timeout error." "Server sent passive reply with unrouteable address…
Virtual linux machine reboots but no user involvement on host. How to troubleshoot
Warning Insight from diagnostic is below VM Availability The Azure monitoring and diagnostics systems identified that your VM Training-Server-2 became unavailable at 2025-04-08 03:45:55 (UTC) and availability was restored at 2025-04-08 03:47:55 (UTC).…
Microsoft-Windows-DriverFrameworks-UserMode Critical Error on Remote Desktop servers
Hello, I am receiving the attached critical errors on our two RDS servers on the Server Manager with IDs 10110 and 10111. This seems to occasionally result in disconnection for the end user. I have disabled the "Remote Desktop Connection using WDDM…
Unable to access Azure VM
Hello. I’ve a Windows Server 2019 VM on an Hyper-V Host and I have a daily image backup of this VM on an Azure Storage Account (software used MSP360). I’ve performed a restore on Azure of this VM with no problem I can also reach the shared folder on the…
No NVIDIA gpu equipped on VM?
Hi, I chose a VM image of NVIDIA GPU-Optimized VMI - v24.10.1 - x64 Gen2 With the standard NV4as_v4 size. I have connected to the VM using SSH to find out it comes equipped with an AMD GPU? I thought it would come with an NVIDIA GPU as I chose that from…
Time out when creating Windows VM from an Image
Hi everyone, I have been having this same issue whenever I am trying to create a Windows VM from an image. Here's the set up from the beginning (all of these creation reside in the same region) Created a Windows VM with ADE where the OS disk got…
Enable Port 25
I need to open port 25 on a machine to allow an SMTP relay to our O365 SMTP but unable to do so. I tried to open a ticket with Azure support but unable to with Developer support license. What are my options here to allow port 25 outbound? This is not for…
Azure VM file level encryption changes
Hi, I couldn't see any details regarding this, would anyone know if Microsoft play on making changes in the future for us to enable restores from backup that have been file level encrypted? Were having to do a full restore back the backups when needed…
Upgraded ubuntu on VM, the VM stops working after 15 mins of uptime and has to be restarted
Hello everyone. I received an email from azure "Action recommended: Upgrade to Ubuntu 22.04 LTS, Ubuntu 24.04 LTS, or Ubuntu Pro before 31 May 2025" So I followed the link in the documentation to upgrade my ubuntu from Ubuntu 20.04 LTS to…
Automated Power Down Of Windows Virtual Machine Fails with Authorisation Issue
I have created an automated task in Azure to power down a Windows 2019 Datacenter edition o/s server but it failed with the following error message: { "error": { "code": "AuthenticationFailed", "message":…
Is cloud-init required to be installed in all Azure Linux VMs?
Hi Everyone, In the context of Microsoft Azure, how essential is cloud-init for the proper functioning and management of Linux virtual machines (VMs)? Specifically, please address the following aspects: What are the core functions of cloud-init in the…
Set up CMS like Expression Engine or Wordpress on Azure Virtual Machine
Dear Azure support, I wonder if you could provide some guide on how to set up a Virtual Machine e.g. recommended specs or machine to select for a corporate website that need PHP and Mysql server to install a Content management system like Expression…
Support Request: NVIDIA AI Enterprise Subscription Renewal Issue on Azure VM
Dear Microsoft Support Team, I'm writing to request assistance with renewing access to NVIDIA AI Enterprise services on my existing Azure VM. I've already contacted NVIDIA Enterprise support regarding this issue, and they have redirected me to Azure…
Query on VM Payment Options and Load Balancer Costs
The existing setup includes one VM with a 3-year upfront commitment for the testing environment. There is a plan to add another VM for load balancing in the testing environment, similar to the production setup, to identify issues early. The new VM will…
Troubleshooting, Image capturing of VM
I am trying to capture image of a vm and save it into gallery and getting this error any assistance please??

How can I change the CC mode of H100 NVL in NCC40ads H100 v5 VM?
Hi, I have created an instance of VM the type of which is NCC40ads H100 v5. I want to change the CC mode of H100 to "CC-off" by using the nvidia's tool as below. (dev) furiosa@confidential-vm:~/gpu-admin-tools$ sudo python3…
Need to open support ticket
Site is down again. Need to open a support ticket. No longer see how to do that.
All vCPU quotas stuck at 10, can't get quota increases
I have a personal Azure account, Pay-as-you-go. I can't get any vCPU quotas increased above 10, for any Azure region. Which makes experimenting with compute clusters (e.g., Databricks, Spark, etc.) impossible. I opened a support ticket and they…
I would like to recreate my azure portal vm configuration to create the same thing with az cli. Is there a way to do that?
Specifically I am having trouble with the image. On the portal I see "Image: Ubuntu Server 24.04 LTS (Confidential VM) - Gen2" . On the cli I tried "Canonical:0001-com-ubuntu-confidential-vm-noble:24_04-lts-cvm:latest" but the image…