78 questions
78 questions with Surface | Surface Studio | Power and battery tags
1 answer
My surface wont charge past 49% after changing battery!
Need urgent help.. Gonna keep the backstory short, I have a Microsoft Surface Laptop Studio 1 (i7-11370H, 16 GB RAM, RTX 3050 Ti). Had it for 3-4 years, lately been slow and warm. I took it to service, they cleaned and changed thermal paste. They noticed…
Surface | Surface Studio | Power and battery
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Dock system isn't charging my surface pro studio anymore
I have the display screen dock system that hooks up to my surface studio, but it wont charge my computer anymore. It is still displaying to the screens, but not charging while it's connected. The magnetic connector is doing a slow blink. I have already…
Surface | Surface Studio | Power and battery
78 questions
asked 2026-01-15T14:13:03.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 93%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chelsey DeFrancesco
0
Reputation points
commented 2026-01-19T06:45:02.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
12,790
Reputation points Microsoft External Staff
Moderator
1 answer
smart charging
I have a Surface Studio device. I don't understand when it starts smart charging. Does smart charging work automatically or can it be done manually? Please help. I need my device to be connected to power for a long time. Thank you. Moved from: System…
Surface | Surface Studio | Power and battery
78 questions
asked 2025-12-31T12:25:33.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Mohammad Zad
0
Reputation points
answered 2025-12-31T14:32:50.93+00:00
Barb Bowman
80,545
Reputation points MVP
Volunteer Moderator
3 answers
Battery authorization
I have a question: after replacing the motherboard, should I use the original power supply to authorize the battery? After starting it, it displays a message about an unauthorized battery.
Surface | Surface Studio | Power and battery
78 questions
asked 2025-12-11T13:29:46.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 31%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ruszkowski Dawid
20
Reputation points
commented 2025-12-13T15:42:59.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
103K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How do I get a replacement power cord for the Microsoft Surface Studio 1
I cannot locate my power cord for my Surface Studio with 28" screen. It's a three prong female that fits into the back of the unit and the other end into an electrical outlet.
Surface | Surface Studio | Power and battery
78 questions
asked 2025-10-20T19:40:50.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 20%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Mazzara
20
Reputation points
accepted 2025-10-23T00:29:29.3133333+00:00
Paul Mazzara
20
Reputation points
1 answer
"Slow Charger" Warning on Surface Laptop Studio 2 Despite Using Original 127W Charger
Hi, I’ve been using my Surface Laptop Studio 2 since December, and I’ve always charged it with the original 127W charger that came with the device. Recently, I started getting a warning saying it's a "slow charger" and that I should use a…
Surface | Surface Studio | Power and battery
78 questions
asked 2025-09-21T00:15:30.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Emily
0
Reputation points
answered 2025-09-21T14:18:48.2866667+00:00
Barb Bowman
80,545
Reputation points MVP
Volunteer Moderator
2 answers
microsoft surface studio 2 portable charger
We purchased our daughter a nearly 4K system for her engineering program at college last month. She is finding that the battery life doesn't last all day in her classes and she is not always near a power outlet to plug in/charge this laptop. She went…
Surface | Surface Studio | Power and battery
78 questions
asked 2025-09-02T16:15:13.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Johnson, Christa
0
Reputation points
answered 2025-09-04T13:01:47.43+00:00
JANSHER LIWAG
8,865
Reputation points
Independent Advisor
1 answer
Shipping of repaired/replacement Surface Laptop Studio - need to change address
My Surface Laptop Studio 1 has had its battery replaced (or the unit replaced) recently and MS is attempting to ship it back to my address while I'm overseas for the next 2 weeks). I've tried to contact UPS to get them to hold it in a local UPS centre…
Surface | Surface Studio | Power and battery
78 questions
asked 2025-08-13T13:03:54.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 98%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Flann Horgan
0
Reputation points
edited an answer 2025-08-13T15:30:21.1033333+00:00
Restee Miranda
14,030
Reputation points
Independent Advisor
1 answer
se il caricatore non funziona più, ma la garanzia del laptop è ancora valida, la sostituzione del caricatore è coperta?
credevo che questo tipo di problemi non fosse coperto dalla garanzia, ma sull'assistenza surface, mi dà l'opzione di restituire il vecchio caricatore per uno nuovo gratuitamente. é effettivamente così? e non ci sono dei costi aggiuntivi?
Surface | Surface Studio | Power and battery
78 questions
asked 2025-07-23T08:36:50.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lorenzo Pavanetto
0
Reputation points
answered 2025-07-23T13:32:33.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
One of the answers was accepted by the question author.
Surface Studio 2+ Power supply 125V vs 230V
My all-in-One Surface Studio 2+ came from USA (125v, 60Hz ). I need to use it in Sri Lanka where power is (230v, 50Hz). Plugs are different, voltage and frequency are different. My question - do I need a simple adapter for the plug or do I need a…
Surface | Surface Studio | Power and battery
78 questions
asked 2023-04-03T04:55:04+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
BLUETOOTH KEYBOARD SLEEPING
Hi. I have a new Surface Studio 1. I've noticed that the bluetooth keyboard that came with it goes to sleep after a few minutes of inactivity. Consequently, the first couple of keystrokes are not recognised - very annoying! Has anybody else…
Surface | Surface Studio | Power and battery
78 questions
asked 2019-01-10T17:18:27+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
I need a replacement power cord for the Surface Studio 2
I have a Surface Studio 2 and I need to replace the power cord for it. I can't find it for sale anywhere in the US, and if I click through "service for my device" on the Microsoft site it only gives me options to send in my whole device. I just…
Surface | Surface Studio | Power and battery
78 questions
asked 2023-07-24T00:19:50+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Super High CPU Temps on Surface Studio 2
Hey All, I have a Surface Studio 2, with i7, 32gb RAM, and 1070. I also have a second monitor attached to the Studio 2. When doing low to mid usage the CPU runs at about 65-80C and when I run World of Warcraft or any graphic intensive game, the CPU…
Surface | Surface Studio | Power and battery
78 questions
asked 2020-09-14T21:20:49+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Surface Studio won't wake without unplugging
Sometimes when my Surface Studio has been in Sleep mode, it will not come back on. Space bar, power button, nothing, The only solution I've found is to unplug the power from the back of the machine, then plug it back in. Then it comes back on as if it…
Surface | Surface Studio | Power and battery
78 questions
asked 2023-07-08T21:01:53+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Проблема с ноутбуком
Устройство Microsoft Surface Studio, столкнулся с несколькими проблемами: во первых не работает так называемая интеллектуальная зарядка, а во вторых почему то когда я подключаю ноутбук к зарядке, то производительность падает, то есть ноутбук то…
Surface | Surface Studio | Power and battery
78 questions
asked 2024-12-22T20:50:03+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
6 answers
Surface Studio - how to enable Stereo Mix
I need to use the Stereo Mix feature of Sounds > Recording. On the Surface Studio, it is not shown. How do you enable it?
Surface | Surface Studio | Power and battery
78 questions
asked 2017-05-17T19:29:36+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
14 answers
Surface Studio 2 and Oculus Rift?
Hi. I recently purchased a Surface Studio 2 (base model with 1TB and NVIDIA 1060). Very happy with it, but... will this work power an Oculus Rift? From a stats point of view, no problem I assume. But there is no HDMI out on this machine, meaning USB-C to…
Surface | Surface Studio | Power and battery
78 questions
asked 2018-11-25T06:34:10+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Surface studio fan keeps running in sleep mode
Hi, I have a surface studio, and after I installed an NVme drive, and changed the hard drive to an SSD drive, the fan never stops. Even in sleep mode. I have installed a heat sink for the NVMe card and don't know what else to do. Can anyone help?
Surface | Surface Studio | Power and battery
78 questions
asked 2022-12-05T12:24:26+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Can I get a refund?
my computer broke inside and i want a refund its been more than 3 months
Surface | Surface Studio | Power and battery
78 questions
asked 2023-04-03T09:42:18+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Surface Studio Bad Bluetooth
I have seemly bad Bluetooth connection from the latest Studio that I got. The issue occurs usually after a period of inactivity (but the system is still powered on), like a moment of thought between typing periods. The symptom is that the Bluetooth…
Surface | Surface Studio | Power and battery
78 questions
asked 2017-10-07T10:14:47+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous