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I have the exact same problem mentioned in this post: https://learn.microsoft.com/en-us/answers/questions/5616711/trusted-signing-account-identity-validation-in-pro Hello, I've signed up for the Azure Trusted Signing Account but my organization has been…
Hi, I just noticed that I have a typo in my ID validation request for microsoft Trusted Signing Account. How do I resolve this? Should I just create a new one? Or is this old one still "fixable"? Thanks, Kwang
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still waiting for my validation to complete after waiting for 7 days.
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I am trying to create the Microsoft Trusted Signing certificate profile, I got an email from Microsoft Azure to ask me to complete the Action required: Complete your identity validation process. I am encountering an issue when attempting to complete the…
I submitted the requested details for my Identity Validation over a week ago and it’s been stuck on “In Progress” for 10 days. Can anything be done to confirm that the request isn’t stuck in limbo please?
Hi there, I submitted a 2nd and 3rd evidence document 10 days ago for Azure Trusted Signing and have unfortunately not heard back and my submission seems to be stuck on 'in progress'. Who can I reach out to regarding this? I'm worried my request is stuck…
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When I try using the signtool.exe with the necessary endpoints/credentials/etc. I get the error below stating that I need an organizational account to access the service. I thought the service was able to individual developers in US/CA? AADSTS500200:…
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Dear Azure Support, Our Azure Trusted Signing identity validation (submitted [exact date]) remains stuck in 'In Progress' for more than 7 business days, exceeding SLA expectations. All required documents were uploaded, including: Domain invoice …
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I onboarded to Azure Trusted Signing to be able to sign my Windows software I'm providing to customers. I provided information about my organization, validated my email address, and provided the requested organizational docs, but the org profile is just…
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I submitted all documents over 11 days ago. Is there a way to see what's going on with the status?
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I'm trying to enable the Trusted Signing Account with Identity Validation for my organization. I've provided all of the requested information and documents as of December 2, and, now 2 weeks later, it is still "In Progress". What can I do…
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I created an Identify Validation in Azure and it has been stuck in progress for over a month. I'm now being billed for the subscription and can't even begin to use it.
I submitted the required identify validation document two weeks ago, but are still in the "in progress" stage and have not heard back on next steps. Please help.
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I signed up for a Microsoft Trusted Signing Certificate on December 2 and began the identity verification process, providing documents to prove domain ownership. On December 3, I received an email asking me to verify my email account with Microsoft.…
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Dear Support, My trusted signing identity validation has been taking a while now. How long is a normal period for this to be processed after the relevant documents have been submitted? Thank you for the support! Best, BR
My Code Signing Certificate shows failed and that I appealed 3 times. I have not. thanks MU
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I’m trying to set up a Trusted Signing Account for code signing. My public identity ID 6e6309d7-*** is "in progress" almost 3 weeks (since 11/21/2025) since I have submitted all the requested information. Help! — Adam Twardoch Fontlab Ltd.…
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Submitted on 11/26/2025, today is 12/09/2025 I can't open a support ticket because its not billing / account category.
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hello, we are completely stuck for identity validation with no response while adhering to all requirements of: EU org, provided ownership records, 3y or longer org, confirmed email. what are we supposed to do?
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Good afternoon. I submitted an application for organisation identity validation for NewStack Cloud Limited on the 4th December 2025. On the same day I completed steps including uploading requested documentation and going through email and personal…
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