5,128 questions with Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services tags

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2 answers

Mac RDP client cannot log into new Windows 11 Pro machine – “The credentials used to connect did not work” + certificate warning

trying to remote into a new Windows 11 Pro with remote desktop enabled, but receive the message: "The Credentials used to connect to [ip address] did not work." I am using the same credentials that I remote into another Windows box from the…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-03-11T16:05:05.17+00:00
Lafayette Williams 0 Reputation points
answered 2026-03-11T19:25:48.7833333+00:00
Scott Nguyen 150 Reputation points Independent Advisor
2 answers

Keyboard suddenly not working through AVD Windows App

One user suddenly cannot use their keyboard when accessing Azure Virtual Desktop through the Windows App. Tried changing PCs and keyboards to no avail. When using the web login to access AVD the keyboard works expect certain buttons like backspace. We…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-03-11T14:09:03.2266667+00:00
MichaelB-2136 110 Reputation points
commented 2026-03-11T16:08:05.9166667+00:00
MichaelB-2136 110 Reputation points
0 answers

Bug: Remote Desktop for Mac release 10.9.7 appears to break all RDP connections where clipboard sharing is enabled

To reproduce:  With clipboard sharing enabled, attempt to connect to one of several different Windows Server hosts from Remote Desktop for Mac.    Expected: Connection to RDP works well. Actual: The connection hangs indefinitely on "Configuring the…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-05-28T16:26:41.5433333+00:00
Mark Schwarz 15 Reputation points
commented 2026-03-10T04:15:38.45+00:00
Daniel Smith 0 Reputation points
4 answers One of the answers was accepted by the question author.

Error message trying to connect to PC from a Mac in Windows App.

When opening a connection to my PC from a Mac in Windows App, I get an error message: "...the certificate couldn't be verified back to a root certificate. Your connection may not be secure. Do you want to continue?" Even if I press…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-03-07T14:40:18.8466667+00:00
FrancoisDufresne-2970 40 Reputation points
commented 2026-03-07T20:55:24.19+00:00
FrancoisDufresne-2970 40 Reputation points
2 answers

Error with connection "We couldn't connect to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled. Error code: 0x204"

I got this error, and after switching to the mobile hotspot, it is working fine. How is it possible?

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-02-12T09:34:45.1033333+00:00
Gilakathula, Sourav Ganguli 5 Reputation points
commented 2026-03-06T12:40:09.9366667+00:00
Philip Chambers 0 Reputation points
3 answers

Since upgrading from Windows 11 23H2 Enterprise to Windows 11 24H2 Enterprise, RDP Has Not Worked.

All solutions from other forums have been tried: https://learn.microsoft.com/en-nz/answers/questions/5695614/rdp-broken-after-updates https://learn.microsoft.com/en-us/windows/release-health/resolved-issues-windows-11-24h2 We have tried rolling back,…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-03-04T14:50:13.92+00:00
Maurice A. Miller 5 Reputation points
answered 2026-03-04T16:22:03.9+00:00
Maurice A. Miller 5 Reputation points
1 answer

MS Teams how to enter admin credentials while installing any app

MS Teams how to enter admin credentials while installing any app

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-01-22T13:20:29.1+00:00
Mohammed Azmatullah 0 Reputation points
answered 2026-03-03T13:42:29.64+00:00
Quinnie Quoc 9,595 Reputation points Independent Advisor
0 answers

Windows Server 2019 RDS: Per GPO verbundene Drucker verschwinden und erscheinen wieder in aktiver Benutzersitzung

Guten Tag, wir stellen vermehrt das Verhalten fest, dass Drucker bei der Anmeldung an die RDS Farm verbunden werden und während Benutzersitzung vereinzelt verschwinden. Manchmal erscheinen diese nach einiger Zeit wieder von selbst. Ist der Drucker…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | Print jobs
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2022-06-20T09:02:46.357+00:00
Anonymous
commented 2026-03-02T09:10:53.4266667+00:00
Berger, Maik 0 Reputation points
2 answers

Cannot burn CDs over remote desktop

While I can happily burn CDs using Media player on my Windows 10 Pro PC, I appear unable to do so when connected using Remote Desktop from another Windows 10 Pro PC. In the Group Policy Editor, I have set Local Computer Policy, Computer Configuration,…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2021-02-07T23:59:42.113+00:00
Alec Spence 1 Reputation point
commented 2026-03-01T23:51:53.7166667+00:00
Kevin Harpin 0 Reputation points
1 answer

Simplest way to move system wide Remote Desktop MSI install to new Windows App for all user with shortcut

We have the MSI based Remote Desktop app deployed for with the All User option with the shortcut pinned to the public desktop of machines; when users login its immediately there on any device. What is the best way to achieve similar, push out the Windows…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-02-27T09:55:21.4366667+00:00
Chris Haydon 0 Reputation points
edited the question 2026-02-27T12:24:15.0066667+00:00
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator
4 answers

RemoteApp User Assignment not filtering for members of trusted domain

Hi all, I am troubleshooting a relatively new RDS setup and need to assign different resource collections to different user groups in trusted domains. I have one gateway, one connection broker and several session hosts in the resource domain. The problem…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | Other
asked 2020-12-04T16:30:45.42+00:00
Ruslan Nalivaika 121 Reputation points
answered 2026-02-26T08:59:20.73+00:00
Anjali Sharma (CONVERGYS CORPORATION) 0 Reputation points Microsoft External Staff
3 answers One of the answers was accepted by the question author.

Windows App - Compatibility with Windows 10 LTSC and Windows 11 IoT Enterprise LTSC

Hello all, OS: Windows 10 Enterprise LTSC Build 1809 Windows 11 IoT Enterprise LTSC 24H2 We currently have two OS mentioned above for our local devices that connect to a VMWare platform. We will be soon migrating to Azure. Issue is we would not want to…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-02-02T14:38:26.9233333+00:00
Brandon Heinz 20 Reputation points
accepted 2026-02-24T21:53:45.0866667+00:00
Brandon Heinz 20 Reputation points
0 answers

RDCMan v2.90 - Issues Saving Password

No matter what I try, the password doesn't save correctly. I copy / paste the password in the profile, it fails, paste the same password on the invalid password screen, I get through without issue. May be related, I have this issue only on 1 server,…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2022-10-28T05:43:48.85+00:00
John K 1 Reputation point
commented 2026-02-23T22:24:11.03+00:00
Tim Potteiger 0 Reputation points
21 answers

RDP to Windows 10 hangs at Please wait screen

RDP to Windows 10 hangs at the 'Please wait' screen forever until rebooted. In our organisation, we are often seeing this issue on domain-joined systems & VMs with Windows 10 OS This happens when users are trying to log in with their domain…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2021-06-25T05:12:15.467+00:00
kiran kumar 86 Reputation points
commented 2026-02-21T14:28:28.61+00:00
Hank Tang 0 Reputation points
1 answer

Remote Desktop still not working outside local subnet

This previous question (which wasn't answered) covers the issue that still occurs with Windows 11 and RDP: https://learn.microsoft.com/en-us/answers/questions/2187781/why-is-it-that-some-windows-11-computers-will-not?page=2&source=docs#answers And…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-04-14T14:21:28.56+00:00
Chris A 11 Reputation points
commented 2026-02-18T16:24:39.2166667+00:00
rpr 0 Reputation points
3 answers

Facing Latency and low-resolution issues while running Playwright automation scripts in Azure VM

Our application: Desktop application built on Electron with React and Three.js Required resolution: 1920x1200 But we are getting resolution: 1024x768 SESSIONNAME USERNAME ID STATE TYPE DEVICE services …

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-02-17T03:51:06.8933333+00:00
Srividya Kotipalli - EXT 0 Reputation points
commented 2026-02-17T06:46:53.4533333+00:00
Srividya Kotipalli - EXT 0 Reputation points
1 answer

How to fix MSAL claims taken error with Windows App on a Mac

I work for the Coast Guard, primarily from home. I have been having issues with the new Windows App for a while now. It has something to do with certificates. I get this error "__MSAL failed to acquire claims token." __ Our IT says this is…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-11-23T13:47:36.32+00:00
Christopher Miller 35 Reputation points
answered 2026-02-16T14:36:45.8833333+00:00
Jan Glastra van Loon 0 Reputation points
4 answers

Error code: 0x1108

Hi I have a big problem with remote desktop. today when i try to login to VPS, this error appears. How can i fix it? please lead me.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-08-31T15:22:39.3+00:00
Moji 98 10 Reputation points
answered 2026-02-16T04:09:57.0233333+00:00
Mirza Numair Ahmed Baig 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Remote Desktop 10.9.5 for Mac IOS 10.13

Where to get/download an older version of Microsoft Remote Desktop 10.9.5 for Mac that is a 2015 model - IOS 10.13? From Mac App Store but this version is for IOS 12.0 and above only: https://apps.apple.com/us/app/windows-app/id1295203466?mt=12

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-10-15T16:55:04.7+00:00
GuemoM 40 Reputation points
commented 2026-02-13T20:50:49.75+00:00
Blanda_Marianne 0 Reputation points
3 answers

Cannot add new Remote Desktop App. Application shows up in the collection, but does not show up in RD Web Access.

I've tried to add a new remote desktop application to our server using a script which has worked in the past. It now returns the following error: Unable to update the properties for session collection AppServerName_C on the RD Connection Broker server. …

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2022-03-03T21:50:58.11+00:00
Benjamin Peikes 21 Reputation points
commented 2026-02-11T14:01:55.7133333+00:00
Konstantin Levashev 0 Reputation points