6,093 questions
6,093 questions with Outlook | Web | Outlook.com | Email tags
2 answers
Outlook account locked (missing phone number attached to 2FA)
My primary Microsoft account is locked due to too many miss-imputed passwords. Two factor authentication is enabled on my account but I have lost access the phone number currently connected to the account. I have a product key but I have learned that…
Outlook | Web | Outlook.com | Email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
3 answers
Emails ending up in my junk still adding calendar events
These emails have been flagged as junk. They are still managing to add them to my calendar despite this, I never want a junk email to be able to invite me successfully to something. I have not accepted anything - I only checked my junk email because I…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-11-04T15:55:07.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Isabelle Cochrane
0
Reputation points
answered 2025-12-06T01:34:04.81+00:00
Hornblower409
2,660
Reputation points
1 answer
Can't log in personal email - gives error 'COMException'
I can log into my University account email just fine, but when I try log in either the web or windows version of Outlook (both classic and new version), I get the following error: 'We ran into an error - COMException' I tried using the Help box on…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-04T13:33:12.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 57.99999999999999%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gianmarco Mendicino
0
Reputation points
commented 2025-12-05T23:47:23.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
5,145
Reputation points Microsoft External Staff
Moderator
1 answer
Sent items that i never wrote
I just checked the "sent items" for a email that i wrote and found a lot of emails that have links that go to nowhere and that i never wrote. The emails are once a day and make no sense, should i be worried? VirusTotal doesnt flag the links.
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T22:59:05.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 8%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Benjamin Cordoba
0
Reputation points
answered 2025-12-05T23:32:42.06+00:00
EmilyS726
184K
Reputation points
Independent Advisor
2 answers
How do I remove the two line emails I'm now getting?
This has happened before but now I can't get rid of it. My emails have two lines now for each email....one bold and one regular. I can't stand this....it makes the page look confusing and horrible. In the past I've been able to get rid of it but now no…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T20:56:28.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
rosa prendergast
0
Reputation points
commented 2025-12-05T23:10:51.11+00:00
rosa prendergast
0
Reputation points
6 answers
outlook 365 is auto deleting emails from inbox and deleted folder. How do I change this? (macOS)
Deleted folder seems to only hold 6 most of deleted emails. How change I adjust this setting? Inbox only holds emails from the current year. How do I adjust it so that it all emails remain until I delete individual emails? Moderator note: thread…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T19:10:39.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 78%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sara Glenn
0
Reputation points
commented 2025-12-05T22:40:02.3766667+00:00
Sara Glenn
0
Reputation points
3 answers
DOMÍNIO EM BLACKLIST
Ao enviar emails aparece que está na blacklist da Microsoft, segue a mensagem que retorna ao enviar qualquer email para destinários da Microsoft: This is the mail system at host mail.corporeinvest.com.br. I'm sorry to have to inform you that your…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T21:59:46.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Richardson Almada
0
Reputation points
answered 2025-12-05T22:38:54.0433333+00:00
EmilyS726
184K
Reputation points
Independent Advisor
3 answers
DKIM DNS lookup timeouts causing spam delivery to Hotmail/Outlook despite correct setup
I’m seeing that messages sent via Amazon SES to Microsoft domains (hotmail.com, outlook.com, live.com, msn.com, etc.) are consistently landing in spam with this header: Authentication-Results: spf=pass (sender IP is …)…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-07-26T00:52:38.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 44%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rafael
5
Reputation points
answered 2025-12-05T20:36:37.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kenneth Keim
0
Reputation points
2 answers
cannot send e-mail to most recepients
When using outlook.live and sending an e-mail to most e-mail address, the message does not goes through. When sending to my test (work) email, message goes through. I am at a total loss on how to troubleshoot this issue. Please help.
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T19:44:55.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Earl Armstrong
0
Reputation points
answered 2025-12-05T20:24:32.3133333+00:00
Rez
10,615
Reputation points
Independent Advisor
2 answers
Why can't I log in to Microsoft/Outlook account on new device?
I installed fresh copy of Windows 11. I can't acces my existing outlook email, neither can I add that account to Settings/Account/Email & Accounts/Add Microsoft account. Whatever I do, however I try, absolutely every time I get the error message…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T17:41:43.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 1%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dragan Gojic
0
Reputation points
answered 2025-12-05T19:24:41.4033333+00:00
Dragan Gojic
0
Reputation points
1 answer
why my OTP and other Microsoft communication emails are in different language, like Russian
my billing address are empty even; never been to Russia, never used a VPN, especially when I created the account. My Gmail is in English, no Russian there. Moved from: Microsoft System Center | Other
Outlook | Web | Outlook.com | Email
6,093 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
4 answers
Outlook.com online does not send or receive emails, I'm a family 365 customer with 100GB free of space.
It's been 5 days since the last time I was able to send or receive an email. I also cannot change any setting or rule, everytime I do that and refresh outlook.com it goes back to the previous state. Emails are not deleted, or sent or received. I'm a…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-04T16:38:26.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
João Sobral dos Santos
0
Reputation points
commented 2025-12-05T18:28:01.1533333+00:00
João Sobral dos Santos
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Move to option in inbox not allowing typed search without clicking a second time first
Prior to the most recent update, when I had multiple emails selected and wanted to move them all from the inbox to another folder, I could click on the "Move to" button on the top toolbar and start typing to search for the name of the folder…
Outlook | Web | Outlook.com | Email
6,093 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
2 answers
Unable to Access My Hotmail Account – Blocked After Unexpected Error
Dear Support Team, I am experiencing a serious issue accessing my email account, which I have used for many years and is extremely important to me. While I was traveling, I tried to access my account on my mobile phone as I usually do. The password is…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-01T20:15:31.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mariana Lourenço Freire
5
Reputation points
commented 2025-12-05T14:01:27.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 23%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Amar Muizz Salim
0
Reputation points
2 answers
How to recover permanently deleted emails from Hotmail account following remote access scam?
I was the victim of a scam yesterday where the caller got me to install Anydesk remote access software on both my phone and laptop under the guise of IP address data breach. Through this process they got me to buy Apple gift cards through my Zip and…
Outlook | Web | Outlook.com | Email
6,093 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
2 answers
storage is full
I'm not getting any of my emails in my Hotmail account and most likely due to this message...Your cloud storage is full. Because no storage is available, files are limited to read-only and Outlook is unable to send or receive emails. How do I resolve…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-04T09:00:45.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alexander Law
0
Reputation points
edited an answer 2025-12-05T11:33:54.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
2,380
Reputation points Microsoft External Staff
Moderator
5 answers
I am not receiving verification code via SMS to log into my Microsoft Account.
Hi, I was able to access my Hotmail account until two days ago, but now it's asking me to sign in again, saying I'm accessing "sensitive information." The problem is that I recently changed phones, and I didn't know I had to delink my old phone…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-07-29T00:43:56.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaEunSong-2752
30
Reputation points
commented 2025-12-05T10:44:02.36+00:00
Victor1-V
2,380
Reputation points Microsoft External Staff
Moderator
3 answers
not receiving email
not receiving any email in my account hotmail is my account
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-04T22:21:24.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 85%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vic Abram
0
Reputation points
answered 2025-12-05T09:47:37.73+00:00
Gunasekar N
49,720
Reputation points
Independent Advisor
2 answers
can't log in "hotmail"
when i try to log in, i got this mssg. "Request Id: <removed> Correlation Id: <removed> Timestamp: 2025-12-05T03:10:43Z Message: AADSTS500200: User account '******@hotmail.com' is a personal Microsoft account. Personal Microsoft…
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-12-05T03:16:15.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Saeyeong Kim
0
Reputation points
commented 2025-12-05T09:36:27.11+00:00
Saeyeong Kim
0
Reputation points
2 answers
How do I answer emails when they are in draft mode?
I have Microsoft Office Outlook but cannot activate reply in the tools...how do I correct this so I can answer my emails in Outlook? Moved from Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Outlook | Web | Outlook.com | Email
6,093 questions
asked 2025-11-29T20:00:50.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 34%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Judy Kettner
0
Reputation points
commented 2025-12-05T08:21:30.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
3,580
Reputation points Microsoft External Staff
Moderator