Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,677 questions
3 answers
I am unable to log onto my work account because no code is coming up on my authenticator app?
Have been trying for an hour to access my work office account. I do all of my work through onedrive, teams and my email. I am unable to sign on due to it asking for the code shown in my authenticator app although no code shows up! It's a constant loop.…
asked 2025-04-27T08:33:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 39%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ashleigh Bolt
0
Reputation points
answered 2025-04-28T06:44:27.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG6%3C/text%3E%3C/svg%3E)
GourSundarMitra-6254
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How can I transfer my Microsoft Authenticator app to a new device without losing my configured data?
I need to perform a factory reset on my Android device and want to know the correct way to move my Microsoft Authenticator app, including my configured accounts and codes for two-factor authentication, to a new device. Can someone explain the proper…
asked 2024-05-07T23:22:19.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE6%3C/text%3E%3C/svg%3E)
EnoScott-6247
105
Reputation points
commented 2025-04-28T06:41:28.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rau Harald - Munich-MR
0
Reputation points
0 answers
I reset my phone to factory settings and lost the authenticator data.
I reset my phone to factory settings and lost the login information for an account that uses two-step verification. That account uses a six-digit code that is sent to the authenticator. However, when I reset my phone to factory settings, the…
asked 2025-04-27T18:58:36.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 90%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Israel Peréz
0
Reputation points
asked 2025-04-27T18:58:36.3833333+00:00
Israel Peréz
0
Reputation points
0 answers
Deleting Old Business Accounts from Microsoft Authenticator After Retirement
How can old business accounts from a previous organization be removed from Microsoft Authenticator if those accounts have been deleted and are currently locked?
asked 2025-04-27T17:26:14.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Scot Swanson
0
Reputation points
asked 2025-04-27T17:26:14.7966667+00:00
Scot Swanson
0
Reputation points
0 answers
Microsoft authenticator login issue
I am unable to add my email ID to the Microsoft Authenticator app. I also cannot reset my password. No code is coming when I try to reset it. I haven't received any code on my phone number either. Additionally, I cannot add my work email either. Neither…
asked 2025-04-27T14:42:10.1666667+00:00
GourSundarMitra-6254
0
Reputation points
asked 2025-04-27T14:42:10.1666667+00:00
GourSundarMitra-6254
0
Reputation points
0 answers
Login issue
I am trying to reset my password, but it's not working. I had added a phone number to my account, but I have removed it, and now the reset is not working. I have not received any code in Gmail either. I've tried other methods, but it still isn't working.…
asked 2025-04-27T14:37:21.8333333+00:00
GourSundarMitra-6254
0
Reputation points
asked 2025-04-27T14:37:21.8333333+00:00
GourSundarMitra-6254
0
Reputation points
0 answers
No way for support to remove 2FA from my account?
I only have two security methods tied to another account of mine, one of which is obviously through the authenticator App. I made the stupid mistake of carelessly transitioning to a new phone without checking if I should have taken extra steps to…
asked 2025-04-24T14:51:12.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 43%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
David Neumann
15
Reputation points
commented 2025-04-27T14:09:29.81+00:00
David Neumann
15
Reputation points
0 answers
How do I get my old codes back from my Microsoft authenticator app
I had to reinstall my Microsoft authenticator app expecting all of my codes to stay but once reset they had all vanished. I’d be pretty chill about this if my whole job and payment processor weren’t on the line.. I really need to figure a way to get the…
asked 2025-04-27T08:24:38.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Arturs bojars
0
Reputation points
asked 2025-04-27T08:24:38.2366667+00:00
Arturs bojars
0
Reputation points
0 answers
Delet a account from Authenticator list by accident, how can we reset？
Hi Dear, Our customer sent us documents form One Drive，and I just use my company email address to check, but showed my account （@keboda.com) is not correct. I did check with my customer, they really share the documents to me and I have right to access.…
asked 2025-04-27T04:01:40.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 36%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Linda Jiang
0
Reputation points
asked 2025-04-27T04:01:40.54+00:00
Linda Jiang
0
Reputation points
0 answers
Error code
what should I do to fix this error? Correlation Id: cac69883-e08f-45be-9489-474c93f5d3c8 Timestamp: 2025-04-27T01:01:17.000Z DPTI: 1D40AF2E-74CD-411A-B3C1-FC39DBA1CD4B Error Tag: 4vlpo Error Code: -42005
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 7.000000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Alguém sabe me dizer pq quando eu tento entrar na minha conta pelo aplicativo Authenticator, mas não entra fica aparecendo que muita tentativa
Quanto eu tento entrar na minha conta principal no app Authenticator mas ficar aparecendo que muita tentativa tenta de novo mas tarde alguém pode me ajudar
asked 2025-04-26T20:08:48.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Leonardo Consolini inacio
0
Reputation points
asked 2025-04-26T20:08:48.7966667+00:00
Leonardo Consolini inacio
0
Reputation points
0 answers
Authenticator not syncing across devices
I have an iPhone, iPad and Mac. My Authenticator account does not sync across these devices. How does this get done?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 80%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
I can't verify my account through the Authenticator app, and the Authenticator app doesn't have a pop-up window to enter a verification code.
您好，我是学校的ID，我想登录我的outlook邮箱，但是需要通过Authenticator APP验证才能登陆。我可以查看到两位数的验证码可是我的Authenticator APP没有输入验证码的弹窗。请问怎么解决？
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
0 answers
merge account
i have two accounts that were associated with my mobile number, now i would like to merge one of them so that i could use only one. 1st account: ******@gmail.com 2nd account: ******@gmail.com the account which i would like to use is :…
asked 2025-04-26T11:31:29.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 90%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
shaik siddeque basha
0
Reputation points
asked 2025-04-26T11:31:29.88+00:00
shaik siddeque basha
0
Reputation points
0 answers
Changed iphones
Hello, i have switched iphones and transfered all my data to the new one, i thought everything would be relayed and erased the data from my old one, to my surprise my accounts on authentificator did not get transferred and i find myself locked out of…
asked 2025-04-26T10:27:00.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
soufiane lahrech
10
Reputation points
asked 2025-04-26T10:27:00.29+00:00
soufiane lahrech
10
Reputation points
0 answers
ms authenticator app not showing pin code
I bought a new iphone but the ms authenticator app is not showing the code, I have logged in with an existing account and I am sure the password is correct.
0 answers
New iPhone and authenticator isn’t working.
I got a new iPhone and now I can’t get access to my authenticator app which I need for work. It’s asking for a secret key but I don’t have that and I don’t know where to get that. Please help.
asked 2025-04-26T01:23:29.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joseph-Pi, Junavoni
0
Reputation points
commented 2025-04-26T08:31:35.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
STSC
0
Reputation points
1 answer
The client with object id does not have authorization to perform action
Dears, I hav been trying get list of jobs of Azure's runbooks. However, neither of .net code nore Postman was sucessful. I keep getting the error: {"error":{"code":"AuthorizationFailed","message":"The client …
asked 2023-05-05T18:19:10.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 41%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PeterK
10
Reputation points
edited a comment 2025-04-25T20:55:16.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tejpreet Singh (MINDTREE LIMITED)
0
Reputation points Microsoft External Staff
0 answers
Microsoft Authenticator cannot receive verification codes.
I have a personal account, and a vendor shared a Teams cloud folder with me using another company email. Previously, I was able to log in and obtain verification codes through Microsoft Authenticator on my old phone. However, since switching to a new…
asked 2025-04-25T11:04:49.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Vivi
15
Reputation points
commented 2025-04-25T19:58:33.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 23%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Graham Moor
81
Reputation points
0 answers
can't access authenticator
bought new iphone. Transferred data from old phone to new phone via icloud. old phone has now been reset to turn in. now I realize that I cannot use authenticator. Two step process requires a code from authenticator, to get into authenticator?
asked 2025-04-25T18:36:49.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 73%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
mike werner
5
Reputation points
asked 2025-04-25T18:36:49.7666667+00:00
mike werner
5
Reputation points