Share via

Delay Delivery Option - Microsoft Viva

Mrs C 6 Reputation points
2022-03-11T09:30:15.647+00:00

Hi all, I noticed that the Delay Delivery option will pop up on Outlook with Viva on the top of the email message box. However, When I click "Viva Insights" - it does not display the "Delay Delivery" option. When I look at some tutorials online, I see "Delay Delivery" option in the list of the things that pop up with "Viva Insights". When I go to Config Settings, 'Delay Delivery' is not an option at all.

I get the below inline notification when typing an email outside of my working hours.

182224-image.png

Although when I got to settings all I see is this:
182242-image.png

Instead of this in my settings:
182241-image.png

Viva Topics
Viva Topics
A Microsoft Viva module that automatically organizes content and expertise across an organization.
30 questions
Viva Insights
Viva Insights
A Microsoft Viva module that provides insights and recommendations designed to improve productivity and wellbeing.
82 questions

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Horacio L. Mille 11 Reputation points
    2022-11-10T16:23:00.623+00:00

    Have the same issue. Viva insight for delayed sending only appears randomly, while being off-working hours, not on demand. You cannot click on that feature if you need to send a delayed message via Viva insights even if it is configured/enabled.

    Don't know where to suggest or inquire about this functionality, but it is really useful to have the delayed sending option at hand, and the alternate Options menu "Do not send message before" is not useful; as delayed messages will have the timestamp of the actual draft generation time, and not the delayed sending time. So if you use this option for sending a delayed message, it will appear to the receiver as if it was being actually sent at the initial draft time but delivered until the specified time... Drives me nuts, as other email hosting providers now offer this option and reception time is the actual specified time... Kudos

    2 people found this answer helpful.
    0 comments
  2. Vasil Michev 108.6K Reputation points MVP
    2022-03-11T10:11:24.647+00:00

    That's under the Outlook add-in settings. Hit the Viva Insights button on the Ribbon > then hit the Gear (Settings) icon in the top right > Toggle Delay deliver on/off as needed.

  3. Lauren Vaughan 1 Reputation point
    2022-03-27T15:47:20.553+00:00

    I have the exact same options as above. And, this did work for me recently but now has vanished. Any idea on a fix for this? This is a very handy tool!

    0 comments
  4. Diego Llona 1 Reputation point
    2022-04-02T14:07:55.103+00:00

    I also don't have the delay delivery option in my settings (as you can see below) and would like to have this feature.

    Though I do have a question whether this delay delivery mechanism works in the cloud given I use outlook for desktop, because the usual delay delivery under "Delivery Options" works only if your PC is on and Outlook open, so not really helpful.

    189388-viva.jpg

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.