Access Outlook

Microsoft is currently reporting a service degradation affecting Microsoft 365 and consumer services, so the Outlook access failure is consistent with an active Microsoft-side incident rather than a problem requiring changes on your device.^1^

No public restoration time has been posted. Monitor the Microsoft service health page and retry Outlook after its status returns to normal. Microsoft’s Outlook.com guidance specifically advises waiting when service status is not green.^2^

Because this is an active outage:

• Avoid repeatedly changing your password or reinstalling Outlook; those actions will not resolve a server-side incident.
• Periodically refresh Outlook or try signing in again.
• If this is a work or school account, ask your Microsoft 365 administrator to check Microsoft 365 admin center → Health → Service health for tenant-specific updates.
• If the official status returns to normal but access still fails, use Microsoft’s Outlook.com sign-in troubleshooter.^3^

References

1. Microsoft service health status
2. How to sign in to Hotmail | Microsoft Support
3. How to sign in to Outlook.com | Microsoft Support