I have no access to copilot or outlook. is the outage still going on

Boyka Alexieva 0 Reputation points
2026-11-13T00:29:09.8766667+00:00

I have no access to copilot and outlook since around 11 am. I cannot sign to Microsoft 365 either is the outage still going on? When is it going to be restored?

Outlook | Web | Outlook.com | Email
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  1. AI answer

    2026-11-13T00:30:33.84+00:00

    Microsoft is still tracking a widespread Microsoft 365 service disruption affecting Outlook, Microsoft 365 Copilot, and sign-in as of November 13, 2026; no confirmed public restoration time is currently available.^1^^2^

    Check the latest status

    • Because Microsoft 365 sign-in is also failing, monitor the unauthenticated Microsoft public service-health page. Microsoft specifically recommends this page when users cannot access the admin center.^3^
    • If this is a work or school account and an administrator can sign in, open Microsoft 365 admin center → Health → Service health → Active issues Microsoft is working on. This provides tenant-specific incident details and is more precise than the public page.^3^
    • Look for the incident’s next-update time or a status change to Service restored. A mitigation-in-progress message is not a guaranteed recovery time.

    Since Outlook, Copilot, and Microsoft 365 sign-in stopped together, avoid changing passwords, reinstalling applications, or removing accounts while the incident remains active. If the status page reports recovery but access still fails afterward, contact your organization’s Microsoft 365 administrator so they can check whether your tenant remains affected and open a Microsoft support request.


    References

    1. Microsoft service health status
    2. Massive Microsoft 365 outage disrupts Outlook, Teams, Copilot worldwide
    3. How to check Microsoft 365 service health
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Marcin Policht 113.2K Reputation points MVP Volunteer Moderator
    2026-11-13T00:43:03.67+00:00

    Yep - unfortunately that's still ongoing - you can monitor the latest updates via https://status.cloud.microsoft/

    Here is the latest available information:

    User's image

    The next update is scheduled for Friday, November 13, 2026, at 5:30 AM (GMT+7).


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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