Sending, receiving, and organizing email in Outlook.com
An active Microsoft Outlook disruption is affecting some Outlook.com and Hotmail sign-ins today, November 12, 2026, but Microsoft has not published a reliable restoration time. ^1^
What to do now
- Check Microsoft’s Service Health Status page, which Microsoft recommends for Outlook.com access problems. ^2^
- If Outlook.com is not shown as healthy, wait and retry later. Microsoft’s Hotmail guidance specifically says to wait until the service is operating normally when status is not green. ^3^
- Avoid repeatedly changing your password, removing the account, or reinstalling Outlook while the service incident continues. Those actions will not repair a server-side outage.
If service health becomes normal but sign-in still fails
Use Microsoft’s sign-in troubleshooter from the Hotmail support page. Your Hotmail password is the same as your Microsoft account password. ^3^
If the account reports that it is blocked or requests identity verification, follow the corresponding recovery option instead; that indicates an account-specific sign-in issue rather than the general outage.
References