Sending, receiving, and organizing email in Outlook.com
Outlook.com/Hotmail appears to be experiencing a wider service interruption today, November 12, 2026, rather than a problem limited to your account.
- Check the Microsoft service health page for the latest Outlook.com status and updates.^1^
- If the status is not green, wait for Microsoft to restore the service and try again later; changing your password or browser settings will not resolve a service outage.^2^
- Independent outage reports are also currently elevated, supporting that this is affecting multiple users.^3^
If Microsoft reports that the service is healthy but Hotmail still does not respond, open Outlook.com directly and select Sign in. If you cannot sign in, use Microsoft’s sign-in troubleshooter from the Hotmail support page.^2^
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