Desktop won’t boot up properly after Windows update

Ty Schuiling 0 Reputation points
2026-11-12T19:53:36.32+00:00

Have entered bitlocker recovery key, says “unlocking”, then “system decrypted”, “which accounts would you like to transfer?”, then freezes.

Windows for home | Windows 11 | Windows update
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  1. John DeV 171.3K Reputation points Independent Advisor
    2026-11-12T22:22:21.8533333+00:00

    Hi, good day!

    Since the issue started after a Windows update, let's try accessing the Windows Recovery Environment (WinRE) and uninstalling the latest update.

    Restart your computer. When Windows begins loading (spinning dots appear), press and hold the Power button for 5–8 seconds until the computer shuts down.

    Repeat this process 2–3 times until Windows enters the Recovery Environment.

    Select Troubleshoot > Advanced options > Uninstall Updates.

    Choose Uninstall latest quality update and follow the prompts.

    If the issue persists, return to Troubleshoot > Advanced options and try Startup Repair.

    If neither option works, try System Restore, if available. Select a restore point dated before the issue started and follow the prompts.

    Please keep your BitLocker recovery key handy, as Windows may ask for it during recovery.

    I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below

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