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First-Time Azure for Students Signup Blocked by "You do not have access" — Support Portal Also Fails
Hello Microsoft Support Team,
I am a college student in India attempting to activate Azure for Students for the first time.
I have never previously activated Azure for Students or claimed Azure student credits. I have an official college email address and am using my personal Microsoft Outlook account.
However, during the verification process, I repeatedly receive this error:
"You do not have access. Sorry but our systems are detecting a problem with your account and are unable to validate your access."
I have tried using Chrome Incognito mode and opening the direct student verification URL, but the issue persists.
I also tried contacting Azure Support, but I encountered another error stating that my account does not exist in the Microsoft Services tenant. The Azure for Students support shortcut redirects me to Bing instead of opening the support form.
Latest verification details:
Session ID: d07d4062-0ba2-40f9-b46d-6d26aa12ca6b
Timestamp (UTC): 11/12/2026 1:57:16 PM
Country/Region: India
Previous Azure for Students activation: None
Could someone please help investigate my account's eligibility and verification status? I would appreciate guidance on how to proceed with my first-time activation.
Thank you.