repair now

sanjeev mishra 0 Reputation points
2026-11-12T07:08:45.6566667+00:00

we are sorry but excel has run into an error that is preventing it from working correctly . excel will need to be closed as a result

Microsoft 365 and Office | Excel | Other | Windows
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  1. AI answer

    2026-11-12T07:09:21.29+00:00

    Run an Online Repair from Windows Settings rather than relying only on the Repair Now button in Excel’s error dialog.

    Repair Microsoft 365 or Office

    1. Close Excel and every other Office application.
    2. Open the repair settings:
      • Windows 11: Right-click Start → Installed apps.
      • Windows 10: Right-click Start → Apps and Features.
    3. Find Microsoft 365 or Microsoft Office.
    4. Select the three dots (if shown) → Modify.
    5. For a Click-to-Run installation, select Online Repair → Repair.
      • If the installer instead displays Change your installation, select Repair → Continue.
    6. Complete the process, restart Windows, and test Excel.

    Online Repair repairs the entire Office suite, even when only Excel is affected. It is more comprehensive than Quick Repair, which only detects and replaces corrupted files.^1^

    If Excel still displays the error

    Test whether an add-in is preventing Excel from starting:

    1. Press Windows key + R.
    2. Enter: 
         excel /safe
    3. Select OK.
    4. If Excel opens successfully, go to File → Options → Add-ins.
    5. At the bottom, select COM Add-ins under Manage, then select Go.
    6. Clear every checkbox and restart Excel normally.
    7. If Excel now works, enable the add-ins individually, restarting Excel after each one, to identify the conflicting add-in.^2^

    If Excel does not open in Safe Mode and Online Repair does not resolve it, uninstall and reinstall Microsoft 365 or Office. Microsoft’s startup-error procedure lists reinstallation as the next recovery option after repair.^3^

    References

    1. [Windows 11](https://support.microsoft.com/office/lifecycle/repair-an-office-application)
    2. Excel not responding, hangs, freezes or stops working
    3. "Something went wrong" error when you try to start a Microsoft 365 app
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    3 people found this answer helpful.
  2. DaveM121 947.9K Reputation points Independent Advisor
    2026-11-12T07:41:33.7633333+00:00

    Hi Sanjeev, this seems to be an ongoing bug with the Office apps for a couple of days which may be caused by an update, there are many people reporting this problem.

    1

    The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

    Before performing this process to ensure you do not loose the Office installation during the repair, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps - Installed Apps or Apps and Features

    Then, scroll down to find Microsoft Office or Microsoft 365.

    Select that and choose Modify - Online Repair

    That should fix any issues with your Office Installation.

    2

    If that does not resolve the problem, are you seeing any notification at the bottom right of your screen indicating Smart App Control security is blocking Office.

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    1 person found this answer helpful.
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