there is a bug in windows I need someone from windows to delete in

james gross 0 Reputation points
2026-11-09T16:57:54.4666667+00:00

I need help with window my printer will not recognize my computer

Windows for home | Other | Devices and drivers
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  1. David-M 128.7K Reputation points Independent Advisor
    2026-11-09T17:32:14.6033333+00:00

    Hi. I'm David, and I'm happy to help you.

    To be able to assist you better, could you provide a bit more detail on your setup?

    • What is the manufacturer and model of your printer?
    • How is it currently connected to your Windows 11 PC (via USB cable or over Wi-Fi)?

    Also, please share a screenshot of your system information:

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Looking forward to your reply.

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  2. james gross 0 Reputation points
    2026-11-09T17:02:05.6233333+00:00

    I did everything you suggesting I also gave access to a microsoft rep on Friday and he did not fix the problem I think he made it worse

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