i want to report a bug

Mubarak Ademorin Adesanya 0 Reputation points
2026-10-28T09:34:26.6633333+00:00

please if i want to report a bug concerning microsoft lab how c an i reach out to microsoft

Azure Lab Services
Azure Lab Services

An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.

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  1. Nathan Roberts (SN) 14,201 Reputation points Student Ambassador Volunteer Moderator
    2026-10-28T10:10:29.76+00:00

    Hey there, Mubarak Ademorin Adesanya

    To report a bug, or provide feedback, there is a dedicated feedback button inside the Azure portal. Please sign into the Azure portal here: https://portal.azure.com/#home

    Once you have signed into your account, please click onto the feedback icon (Person with a speech bubble above the head) on the top main navigation bar.

    User's image

    This will open the feedback form where you can provide feedback to Microsoft about the experience you are having. This includes reporting any bugs found with the Azure Lab Service.

    At the bottom of the form, please tick "It's OK to contact me about my feedback" if you are OK with Microsoft contacting you about your feedback for more information, if they need to.

    User's image

    Please be aware though, just because you select this option, it doesn't guarantee that Microsoft will contact you. Please also be aware that Microsoft is retiring the Azure Labs service: https://learn.microsoft.com/en-gb/azure/lab-services/retirement-guide#common-questions-about-azure-lab-services-retirement

    Hope this helps,
    Nathan

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  2. AI answer

    2026-10-28T09:35:10.9966667+00:00

    For an Azure Lab Services bug, create a support request in the Azure portal and select Azure Lab Services as the affected service; Microsoft continues to support existing deployments until the service retires on June 28, 2027.^1^

    Open the bug report

    1. Sign in to the Azure portal.
    2. Select the ? icon in the top bar and briefly describe the problem.
    3. If the suggested solutions do not resolve it, select Create a support request.
    4. For Issue type, select Technical.
    5. Select the subscription containing the lab and choose Azure Lab Services as the service.
    6. Choose the closest problem type and subtype, then select Next.
    7. If recommended solutions appear, select Return to support request, then Next.
    8. Add the technical details listed below, choose the support method and severity available under your support plan, and select Create.^2^

    Technical support requires an Azure support plan. Creating a request also requires Owner, Contributor, Support Request Contributor, or a custom role containing Microsoft.Support/* at subscription scope.^2^

    Include these details

    Provide enough information for Microsoft to reproduce and locate the failure:

    • Lab plan ID: Azure portal → Lab plan → Properties
    • Lab ID: Azure portal → Lab → Properties
    • Approximate date and time of the failure, including time zone
    • Exact reproduction steps and expected versus actual behavior
    • Complete error text and screenshots
    • Relevant events from Lab plan or Lab → Activity log
    • Whether the problem affects one user, one lab, or all labs
    • Any recent configuration changes

    Microsoft specifically recommends including the lab plan ID, lab ID, occurrence time, and Activity Log errors for Azure Lab Services investigations.^3^

    Do not place passwords, access tokens, personal information, or other confidential data in the report.

    If this is a Microsoft Learn training lab instead

    If the problem occurs inside an interactive exercise on Microsoft Learn, rather than an Azure Lab Services resource in your subscription, use the Microsoft Learn training support page, select Report feedback, and include the lab ID.^4^

    For a non-confidential discussion or if you cannot open a technical ticket, Azure Lab Services also supports questions through Microsoft Q&A until retirement.^1^

    References

    1. Azure Lab Services retirement guide
    2. Create an Azure support request
    3. Troubleshoot lab creation in Azure Lab Services
    4. Microfsoft Azure lab assesment - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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