I cannot 2 finger scroll on mousepad

Roy M 0 Reputation points
2026-10-04T05:29:52.2033333+00:00

I cannot 2 finger scroll on mousepad. What driver do I need to install? Can you help me?

Windows for home | Previous Windows versions | Devices and drivers
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  1. S.Sengupta 33,176 Reputation points MVP Volunteer Moderator
    2026-10-24T02:23:27.8133333+00:00

    Most of the time you don’t need a new driver at all. Go to Settings → Bluetooth & devices → Touchpad and make sure “Drag two fingers to scroll” is switched on. If that option isn’t even there, the touchpad driver is missing or the wrong one is installed.

    In that case, go to your laptop maker’s support website (for Dell, that’s dell.com/support), type in your model or Service Tag, and download the touchpad driver from the Drivers section. It’ll be called something like Synaptics, ELAN, or just “Touchpad.” Install it, restart, and check the setting again.

    If it’s already installed and still not working, open Device Manager, find your touchpad under “Mice and other pointing devices,” uninstall it, and restart. Windows will put it back fresh, which often fixes it. It’s also worth checking that the touchpad wasn’t turned off by an Fn key shortcut.

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  2. AI answer

    2026-10-04T05:30:04.16+00:00

    If two-finger scrolling is not working, the first thing to check is whether the touchpad supports Precision Touchpad gestures and whether two-finger scrolling is enabled.

    1. Open Settings > Bluetooth & devices > Touchpad.
    2. In the Touchpad page, check whether it says Your PC has a precision touchpad.
    3. Under Scroll & zoom, make sure Drag two fingers to scroll is turned on.

    If the setting is already on, update or reinstall the touchpad driver:

    1. Open Windows Update and check for updates. This is the recommended way to get updated touchpad drivers.
    2. If needed, open Device Manager.
    3. Look for the touchpad under:
      • Human Interface Devices, or
      • Mice and other pointing devices
    4. Try Update Driver first.
    5. If updating does not help, reinstall the touchpad driver through Device Manager. Reinstalling can force the latest driver to download from Windows Update.

    If the touchpad is missing from Device Manager or is behaving like a basic mouse, install the touchpad driver provided by the laptop manufacturer for the exact model. In some cases, the chipset or Serial IO driver from the manufacturer is also needed before the touchpad driver is detected correctly.

    If none of that fixes it, contact the device manufacturer for the correct driver package for the laptop model.

    References:

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