Error 0x80073712 means the component store is in an inconsistent state or corrupt.
Try these steps in order:
- Run the Windows Update troubleshooter
- Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
- Find Windows Update and select Run.
- Follow the on-screen steps.
- Check for updates again
- Go to Start > Settings > Windows Update > Check for updates.
- Make sure the device is connected to the internet.
- Remove possible blockers before retrying
- Unplug nonessential external hardware such as USB drives, printers, scanners, speakers, and docking stations.
- Temporarily uninstall non-Microsoft antivirus software if present, because it can interfere with update installation.
- Make sure there is enough free disk space.
- Repair the Windows component store
- Open an elevated Command Prompt.
- Run:
Dism.exe /Online /Cleanup-Image /Restorehealth Sfc.exe /Scannow - Restart the device after both commands finish, then try Windows Update again.
- If this is a currently known issue for the specific update
- Microsoft documented that some updates can fail with
0x80073712and may be fixed by a later update package. For a documented example, the resolution was provided in KB5086672.
- Microsoft documented that some updates can fail with
If the update still fails after the troubleshooter, DISM, and SFC, the supported next step from the available guidance is to use the Windows repair reinstall path from Settings > System > Recovery > Fix problems with Windows Updates > Reinstall now. This keeps files, apps, and settings according to the referenced support guidance.
References:
- Fix Windows Update corruptions and installation failures
- Troubleshoot problems updating Windows
- Windows Update: FAQ
- Get help with Windows upgrade and installation errors
- March 26, 2026—KB5079391 (OS Builds 26200.8116 and 26100.8116) Preview
- Problem when installing updates on Windows 11 - 0x80073712 - Microsoft Q&A
- Error Updating to KB5058411, Error code: (0x80073712), Windows 11 Home - Microsoft Q&A