Windows Error Update 0x80073712

Band Scurvy 200 Reputation points
2026-09-13T03:14:11.71+00:00

I encountered an error while installing the Windows 11 Insider Preview Quality Update (26340.9482). Is there a way to fix this?User's image

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
0 comments

1 answer

Sort by: Newest
Most helpful Newest Oldest

  1. AI answer

    2026-09-13T03:14:26.66+00:00

    Error 0x80073712 means the component store is in an inconsistent state or corrupt.

    Try these steps in order:

    1. Run the Windows Update troubleshooter
      • Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
      • Find Windows Update and select Run.
      • Follow the on-screen steps.
    2. Check for updates again
      • Go to Start > Settings > Windows Update > Check for updates.
      • Make sure the device is connected to the internet.
    3. Remove possible blockers before retrying
      • Unplug nonessential external hardware such as USB drives, printers, scanners, speakers, and docking stations.
      • Temporarily uninstall non-Microsoft antivirus software if present, because it can interfere with update installation.
      • Make sure there is enough free disk space.
    4. Repair the Windows component store
      • Open an elevated Command Prompt.
      • Run: 
             Dism.exe /Online /Cleanup-Image /Restorehealth
     Sfc.exe /Scannow
      • Restart the device after both commands finish, then try Windows Update again.
    5. If this is a currently known issue for the specific update
      • Microsoft documented that some updates can fail with 0x80073712 and may be fixed by a later update package. For a documented example, the resolution was provided in KB5086672.

    If the update still fails after the troubleshooter, DISM, and SFC, the supported next step from the available guidance is to use the Windows repair reinstall path from Settings > System > Recovery > Fix problems with Windows Updates > Reinstall now. This keeps files, apps, and settings according to the referenced support guidance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.