remove blocked sender in outlook 2021

Marsha Hill 0 Reputation points
2026-09-13T00:37:21.3566667+00:00

blocked email from a bank by mistake. How to remove the blocked sender

Outlook | Windows | Classic Outlook for Windows | For home
0 comments

2 answers

Sort by: Newest
Most helpful Newest Oldest
  1. GsN5034 - IA 76,570 Reputation points Independent Advisor
    2026-09-13T03:40:46.99+00:00

    Hello,

    If the email was moved to Junk after you blocked it, right-click the email in the Junk folder and select 'Move it to Inbox'.

    Then, open an incognito tab in any web browser.

    Sign in with your Microsoft account here-

    https://outlook.live.com/mail/0/options/mail/junkEmail

    User's image

    Go to the 'Blocked Senders and domains' tab and delete the bank Email address.

    --*

    And switch to Safe senders and domains tab,

    Add the Bank email address there.

    So that emails from this sender will be automatically delivered to your Inbox folder.

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-09-13T00:37:32.2966667+00:00

    In Outlook, remove the sender from the Blocked senders list:

    1. Open Settings.
    2. Go to Mail > Junk email.
    3. In Blocked senders or Blocked senders and domains, select the bank’s email address or domain.
    4. Select Remove.
    5. Select Save.

    If messages from that sender are still going to Junk, add the address or domain to Safe senders and domains:

    1. In Settings > Mail > Junk email.
    2. Under Safe senders and domains, select Add safe sender.
    3. Enter the bank’s email address or domain.
    4. Select OK, then Save.
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.