How to update imap email account PW in NewOutlook/M365

Question

How to update imap email account PW in NewOutlook/M365

Jenny Boyd 0

I changed my password on an imap email account, but can't find anywhere to update it in New Outlook, Microsoft 365 Outlook.The MANAGE button for that imap email account does not allow updating passwords.

0 comments

Answer accepted by question author

0 additional answers

Your answer

Answer 1

Zahid Barrera Ramirez 25

Hi @Jenny Boyd

In New Outlook, the Manage option for an IMAP account does not always provide a field to manually update the stored password.

If you recently changed the password with your email provider, first check whether Outlook prompts you to sign in again. If it does, enter the new password there.

If it does not prompt you, the most reliable way to refresh the credentials is:

Open Settings → Accounts → Email accounts

Select the IMAP account

Click Manage

Remove the account

Restart New Outlook

Add the account again using the new password

Before removing it, make sure you know the correct IMAP/SMTP server settings for your email provider.

Also, if your provider uses two-factor authentication, you may need an app password instead of your normal account password.

Removing an IMAP account from Outlook does not normally delete mail stored on the mail server, but any locally stored or non-synchronized data should be backed up first.

If the account still fails after being added again, please let us know which email provider you are using and whether the error mentions an app password or authentication failure.

If this answer was helpful, please consider marking it as helpful or accepting it as the answer.

Jenny Boyd 0 Reputation points

2026-09-11T23:40:15.1033333+00:00

I ended up using REPAIR and it asked me to login to the imap email account. Once I did that, all my emails were refreshed. I guess internally Microsoft changed the password.
Zahid Barrera Ramirez 25 Reputation points

2026-09-12T00:24:30.5866667+00:00

Hi @Jenny Boyd

Thanks for the update.

What most likely happened is that Repair forced Outlook to re-authenticate the IMAP account and refresh the stored credentials.

Microsoft would not normally change the password of your third-party IMAP account. The password is controlled by your email provider.

So in your case, Repair effectively acted as the missing “update credentials” step:

Manage → Repair → sign in again → credentials refreshed → mailbox resynchronized

That is useful confirmation, and it may actually be the better first troubleshooting step in New Outlook before removing and re-adding the account.

Thanks for reporting the result — this should help other users who cannot find a direct password-update option for an IMAP account.