How to change prior telephone number on 2 step verification to current telephone number

LILY BADIOLA 0 Reputation points
2026-09-10T15:50:33.47+00:00

How do I change my prior telephone number associated with my Microsoft account, in the 2-step verification process? I would like to have this feature removed completely, so as to have a more streamlined process logging on.

Microsoft Edge | Install and update | Previous Windows versions
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  1. EmilyS726 264.5K Reputation points Independent Advisor
    2026-09-10T16:24:59+00:00

    Hello

    Can you still log into your account with other authentication method? If so, go to https://account.live.com > Security > Manage how I sign in, you can add new methods there then remove the old outdated one.

    However, I do want to bring this to your attention, for personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. This method is being phased out. See official document here.

    https://support.microsoft.com/accounts-billing/manage/microsoft-to-stop-sending-sms-codes-for-personal-accounts

    You will have to use althernative email address, authenticator app or passkey.

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