Out of memory

Lyakeia Hawes 0 Reputation points
2026-09-10T15:32:09.15+00:00

Hello I can't play any games its saying out of memory free up memory

Windows for home | Other | Gaming
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  1. David-M 125K Reputation points Independent Advisor
    2026-09-10T16:04:34.6433333+00:00

    Hi. I'm David, and I'm happy to help you.

    To be able to assist you better, please clarify the following:

    • Which games you are trying to run and how much free space you have on the C: drive.
    • Take and share a screenshot of the error message that appears. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Also, please collect your system information using the DxDiag tool and send it for analysis.

    • Open the Start Menu, type DxDiag, and select it from the list of results;

    Share the information via screenshots; I need the information in the "System" and "Display" tabs.

    If you prefer, you can share the information in file form. See the article below under "Share results".

    https://support.microsoft.com/windows/which-version-of-directx-is-on-your-pc-3c688307-6c44-2ff5-9df7-d90d92bf5239

    Looking forward to your reply.

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  2. AI answer

    2026-09-10T15:32:36.7866667+00:00

    If games show out of memory, the quickest Windows checks are:

    1. Close apps that are using a lot of memory
      • Press Ctrl+Shift+Esc to open Task Manager.
      • Open the Details tab.
      • Right-click a column header > Select Columns.
      • Turn on Commit size > OK.
      • Sort by Commit size so the largest memory users are at the top.
      • Close apps that are using a lot of memory and are not needed.
      • If vmmem.exe is high, shut down the virtual machine using that memory.
      • If the biggest memory users are system processes, the safest step is to restart the PC.
    2. Check free disk space
      • Low disk space can contribute to out-of-memory conditions.
      • Make sure the system drive has free space available.
    3. Reduce what is loaded at the same time
      • Close unnecessary documents, browser windows, launchers, and background apps before starting a game.
    4. If Device Manager shows Code 3 for hardware, update the device driver
      • Open Device Manager.
      • Right-click the affected device.
      • Select Update Driver.
    5. If the PC becomes unstable or windows stop drawing correctly, check for desktop heap exhaustion
      • Open Event Viewer and look in the System log for Event ID 243 from Win32k.
      • This can happen when many windows are open at once and can cause graphical glitches and generic out-of-memory errors.
    6. If this happens often, more RAM may be needed
      • Insufficient physical memory can cause out-of-memory errors for games and devices.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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